Sometimes the things you descibe appear to happen on the UA forums I have to agree with you.. Although usually I've been lucky to get good help. This list is a valuable resource where you can get answers that sometimes you can't get anywhere else, and that includes hlguard. I think it's cause linux users are smater than windows users (jk) hehe. I think it's fine to ask HLGuard questions here.
Folks if you don't wanna read em, DON'T :) - Bill ----- Original Message ----- From: "Jay Carter" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Sunday, August 25, 2002 8:57 PM Subject: Re: [hlds_linux] [OT] This is NOT the HLG support maillist, please respect that. > At Monday 03:35 PM 8/26/2002 +1200, you wrote: > >Err Jay they do! > >forums.unitedadmins.com > >Suggest you go ask your questions there. > > > Ever tried getting support on their forums? Only thing support about them > is their name is "Support Forums" > > You usually get some UA member giving you some sort of smart ass, non > helpful reply or nothing at all. > > While this list may not be the place for this kind of stuff, it IS the only > place you are going to get any sort of intelligent response. I've yet to > have one issue resolved on those forums and 90% of the time, they don't > even get addressed there. Posts sit with no replies forever until they fall > off the front page. Here, however, I have never had 1 problem that hasn't > been solved thanks to the helpful people on this list. > > Here's some examples for you. > > I posted over there a couple of days ago about the OGC detection. > Specifically that I was having some scenarios come up that were not listed > in the manual. My question was whether what I was seeing was a legit > response that wasn't mentioned in the manual or if the people were indeed > using OGC. I get a couple of "me too" people wanting to know the answer > because they were also getting the same response I was and some UA guy > comes in and pastes the page out of the manual in his post. That was in. No > clarification of any sort. No "This is the way it is, if it isn't this > their cheating" or "I'll have someone look into it and get back with you" > or anything of that sort. I had said I had read the manual and what do I > get? A smartass UA person pasting the page out of the manual in my post. > Yea, that's real helpful. > > A while back I made another post about the wallhack unloading after a > couple of rounds. No response for days and then someone gives a config > change to make. I made the change, no difference and that was that. No > "This is a known bug. It will be addressed in a future release" or anything > of the sort. Couple of weeks later they release the next version with my > problem specifically addressed. Obviously they knew it was a known bug but > rather than address it, they just left me twisting in the wind. I wasted a > fair amount of time trying to resolve something on my end that I assumed > (Yea, I know all about ASS U ME) was a problem I was having and not a > support issue with HLGuard because they didn't bother addressing my post in > their forums. > > Where's the "support" in either of those scenarios? At least here you have > people running the same things that can compare notes. > > FWIW, I appreciate the effort these guys are making. I've dealt with some > of the UA guys before and they have been terrific. However, the ones I have > dealt with in passing rarely respond to anything on those forums. I see > them more on the OGC forums than I do the UA forums and I'd guess that > asking support questions on the OGC forums is probably more off topic than > doing so here :) > > For the person that called me a n00b, please look up sarcasm in the dictionary. > > > Jay > > Jay Carter > [EMAIL PROTECTED] > [EMAIL PROTECTED] > > www.MeanKidsRacing.com > > Gary Coleman has a posse > > > _______________________________________________ > To unsubscribe, edit your list preferences, or view the list archives, please visit: > http://list.valvesoftware.com/mailman/listinfo/hlds_linux > _______________________________________________ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds_linux
