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I think Valve are kicking themselves just as much as we are kicking them

Yes, the complete lack of planing was total cock up of mammoth proportions,
but I guess the money generated from in game ads can now be spent on a
distributed STEAM server system, much like the STEAM Content system which
has finally come to fulfil most of its promise.

The real pity is nobody at Valve seems to have had the 20-20 hindsight to
foresee this obvious eventuality, but I bet it gets fixed, sooner rather
than later now that Valve are quickly becoming one of the worlds dominant
Games Software publishers, and not merely a Game Software developer anymore.

Put some distributed servers that replicates the entire STEAM system, with
say, 1 in Seattle, 1 in Chicago, 1 in NewYork (Probably New Jersey
actually), 1 in Germany and 1 in Australia or Japan (I'd pick Australia
since it doesn't suffer from major Earthquakes and its in the Southern
Hemisphere with a stable government :) )

Join them all up with either some leased lines or encrypted internet
tunnels, fully meshed of course, and you have yourself a redundant STEAM
network.

And we are done. :)

On 12/18/06, Cc2iscooL <[EMAIL PROTECTED]> wrote:
>
> --
> [ Picked text/plain from multipart/alternative ]
> I'd just like you to realize that some of us are game server providers. I
> don't know if you are or if you just have a server box for yourself, but
> when our servers go down, our clients get angry. I could have given them a
> link to the Steam forums to show them that, but do they really care? No,
> not
> really. All they ask is "Why is my server down and I want a refund for the
> time that it's down," which obviously we can't control if Valve's servers
> are down.
>
> So saying "Take your ass outside and do something" when you have 30 people
> emailing you trying to get a time refund out of you because the Valve
> servers are down isn't really an option. Out of those 30 I still have 5 or
> 6
> trying to get money out of me for the downtime, and I really don't plan to
> give it to them because I told them the circumstances and they really
> didn't
> care. The clients who understood and were patient had my thanks.
>
> Valve could have at least had a redundant setup somewhere else. A
> secondary
> set of servers in another location in case of a failure would have been
> nice. You have to anticipate the unforseen. For instance, I have a
> webserver. Recently, the main hard drive actually failed on me. Had I not
> had a backup drive with daily backups I would never have recovered
> anything,
> and all of my clients would have been without their websites unless they
> had
> made a backup themselves. Paying the extra money for that hard drive was
> worth more than losing all the clients on the web box. A hard drive is
> obviously much cheaper than a server, but I'm only a small
> operation...scale
> to Valve.
>
> On 12/17/06, Kevin H <[EMAIL PROTECTED]> wrote:
> >
> > People need to read the steam forums. And not make judgements, with
> > out the facts.
> >
> > Having a huge storm with very high winds which knocked out power to
> > most of the area where valve is located is not there fault. Its a
> > natural disaster.
> >
> > Backup systems last only so long. And if the network goes out also.
> > Not much you can do about that either.
> >
> > Here's an idea, take your ass outside and do something with friends or
> > family for a change and stop bitching over something that no one has
> > any control over.
> >
> > On 12/15/06, Svensk Ljud & Ljus Produktion <[EMAIL PROTECTED]> wrote:
> >
> > > How will Valve react on this ?
> > >
> > > Is Steam not responsible for theirs acts ?
> > >
> > > Peter Lindblom
> > >
> > >
> > > _______________________________________________
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> > please visit:
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> > >
> >
> > _______________________________________________
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> > please visit:
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> >
> --
>
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