After further testing I've come to the conclusion that the "inked area only"
feature is not working as it did on our DJ800s. Documents that included
white space are not trimmed. The white space is maintained if it is part of
the design layout. It does trim white space on setups where a design is
placed on a larger page size but does not trim white space within the design
layout. It is as if the printer is treating the white spaced as part of the
inked area.

This is not a problem for us when printing from a roll but causes us no end
of problems when trying to print on cut sheets where we are trying to center
images on a page and trying to avoid any trimming. Regardless of the
settings we use in page setup it always shifts the image and we have to
manually compensate within the document layout for this shifting.

Example: If a layout is designed at 24x36 with a blank 1.4 inch margin, and
paper of the same size is loaded into the printer, 1.4 inches from the
leading edge of the design must be trimmed from within the layout to
compensate for the 1.4 inch shift from the printer. Printing the document
without making this adjustment results in a 2.8 inch spacing along the
leading edge.

As you can imagine this is confusing for our customers, and creates lots of
extra work.

Additional info:
-----------------
On the printer margins are set to "normal"
On the printer nesting is "off"
Behavior occurs regardless of margin settings in page setup
Happens the same on Mac or Windows

Thanks in advance for your help!

- Karl Owens
-----------------------------------------------
University of Oregon
School of Architecture and Allied Arts
Email: [EMAIL PROTECTED]
Phone: (541) 346-0576
-----------------------------------------------



On 12/5/06 3:10 PM, "Karl Owens" <[EMAIL PROTECTED]> wrote:

> We recently acquired a couple of DesignJet 5500ps printers. Previously we
> where using DesignJet 800s. We have noticed slightly different behavior when
> working with cut sheets of paper vs. printing from a roll.
> 
> The behavior we see when printing on cut sheets is that the printer will add
> the 1.4 margin area to the leading edge before it starts printing the
> document. If you have allowed for the 1.4 margin on the leading edge in your
> document layout the print starts 2.8 inches from the leading edge. Even
> sending the document to be centered on the page produces the same result.
> 
> On the DesignJet 800s we used the inked area only function of the printer to
> make all this work out correctly. The DesignJet 5500 seems to ignore the
> inked only setting (or any page setting for that matter) when dealing with
> cut sheets. When printing from a roll the printer behaves as we expect.
> 
> Questions:
> 
> 1. Does the DesignJet 5500 simply behave "differently" when handling cut
> sheets? Or is there some setting that needs to be adjusted in the printer
> settings.
> 
> 2. Does anyone have a duplicatable workflow for using cut sheets on a
> DesignJet 5500 that doesn't involve strange margin settings? Or printing on
> an over sized sheet and trimming?
> 
> - Karl Owens




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