Just had to set up a new PC in a hurry, and now that I think I'm all ready on the new one, I notice that the light on my roll holder is not lit. It appears to be not functioning at all. I had a roll inserted (but not far enough to be recognized by the front panel), it would not back out the last little bit so I had to pull it out (gently but firmly). It won't accept any new roll paper. I removed the cleanout and cleaned all the contacts on both the cleanout portion and the roll holder portion. I downloaded and installed the latest software from HP's site. I've unplugged and replugged the thing a dozen times. I removed and re-inserted the roll holder portion in it's slot on the back.
As a test, I just sent a file to the printer for the roll holder, and on the front panel the printer recognizes that the roll is not loaded, but I still can't load it. Any suggestions? Thanks in advance. Mike Website: http://groups.yahoo.com/group/HPDesignJet_Printers Post message: [email protected] Subscribe: [EMAIL PROTECTED] Unsubscribe: [EMAIL PROTECTED] List owner: [EMAIL PROTECTED] Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/HPDesignJet_Printers/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/HPDesignJet_Printers/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
