Do you have the product specs handy? (I tried to check the website, but got hung up.)
I seem to remember reading in one place that it could handle letter sizes on a roll. I'm not sure if the z3100 can handle sheet fed letter-sized paper. Try lightly taping the sheet onto a large piece of paper if you're in a jam to use that sized sheet. Let us know how you do. Good luck! -- Connie PS There was a recent firmware upgrade. Maybe that will help. --- In [email protected], "doncalley" <[EMAIL PROTECTED]> wrote: > > I've used my Z3100 about 25 times with different types of media. It > last printed from a roll just fine. I pulled the roll out and tried to > load a 8.5 x 11 sheet manually and it would not recognize it. The menu > reads "ready for paper". I can form feed, access menus, but get no > recognition paper is ready to load. It would not recognize the roll > either. I put a sheet in manually halfway fed through, it says paper > loded incorrectly and feeds it out. So it recognizes paper once it is > in, but not on load. > I've spent about 6 hours working on this without help from HP since it > is the weekend. I updated the firmware, cleaned the printheads, > restarted several times and even pulled the plug to initate a full > reboot and check. > I understand the optical reader could be obscured by ink, but do not > know how to clean it. Any ideas? > Website: http://groups.yahoo.com/group/HPDesignJet_Printers Post message: [email protected] Subscribe: [EMAIL PROTECTED] Unsubscribe: [EMAIL PROTECTED] List owner: [EMAIL PROTECTED] Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/HPDesignJet_Printers/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/HPDesignJet_Printers/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
