The print image size limit in PS-CS3 and lower is 30,000X30,000 pixels
which is now fixed in CS4. For prints of these larger images I use
Qimage which does not have this limit.

--- In [email protected], "Gene Crumpler"
<genecrump...@...> wrote:
>
> HPDesignJet Printers & PlottersI had the same 10,000 dpi cut off
when I tried to print a file that was 8000x11,000 dpi. I lost the last
two inches of the print. I now keep an eye on the total file size
before I print from Windows PSCS!
> 
> Gene Crumpler
>   ----- Original Message ----- 
>   From: [email protected] 
>   To: [email protected] 
>   Sent: Thursday, December 11, 2008 5:46 PM
>   Subject: [HPDesignJet_Printers] Digest Number 1564
> 
> 
>   HPDesignJet Printers & Plotters 
>   Messages In This Digest (3 Messages) 
>     1a. Re: HP designjet 130 odd problems From: Bill Green 
>     1b. Re: HP designjet 130 odd problems From: Roberto Westbrook 
>     1c. Re: HP designjet 130 odd problems From: Cy Galley 
>   View All Topics | Create New Topic Messages 
>     1a. Re: HP designjet 130 odd problems 
>     Posted by: "Bill Green" b...@...   bigreen505 
>     Wed Dec 10, 2008 5:21 pm (PST) 
>     Replace your USB cable and see if that helps. Also, what size
files are you
>     sending to the printer? Mine chokes on 600 dpi prints. I think
that the
>     buffer in the printer just can't handle it.
>     Bill Green/William Green Photography
> 
>     Back to top Reply to sender | Reply to group | Reply via web post 
>     Messages in this topic (5) 
>     1b. Re: HP designjet 130 odd problems 
>     Posted by: "Roberto Westbrook" rwestbr...@...   robertowestbrook 
>     Wed Dec 10, 2008 5:41 pm (PST) 
>     I got in touch with HP e-mail support, and they helped me solve
my problem.
>     It involved reinstalling software, fixing permissions and
updating firmware.
>     Has worked so far. The e-mail is below.
> 
>     To ensure that all previously installed elements of the HP
Designjet System
>     Maintenance are
>     uninstalled successfully, please use the following steps:
> 
>     1. Drag any icons created by previous installs of the HP
Designjet System
>     Maintenance to
>     the Trash.
>     2. Double-click the hard drive icon (by default labeled
Macintosh HD)
>     located on the
>     Macintosh desktop.
>     3. Double-click Library.
>     4. Double-click Printers.
>     5. Double-click hp.
>     6. Drag the Designjet System Maintenance folder to the Trash.
>     7. Double-click the Utilities folder contained in hp
>     8. Drag the HP Printer Selector file (in the Utilities folder)
to the
>     trash
>     9. After checking the Trash for any files you may not want to
delete, empty
>     the Trash.
>     10. Restart the Macintosh
> 
>     a. Click the Apple at the top-left corner of the screen.
>     b. Click Restart.
>     c. Click the Restart button in the window that appears.
> 
>     We will now repair the disk permissions. To repair the disk
permissions on
>     the Macintosh,
>     please use the following steps:
> 
>     1. Double-click the hard drive icon (by default labeled
Macintosh HD).
>     2. Double-click Applications.
>     3. Double-click Utilities.
>     4. Double-click Disk Utility.
>     5. Select your hard drive volume on the left side of the Disk
Utility. (by
>     default labeled
>     Macintosh HD).
>     6. Click Repair Disk Permissions.
>     7. Allow the utility to run until the message Permissions Repair
complete
>     appears.
>     8. Select Disk Utility in the top menu bar, and select Quit Disk
Utility.
> 
>     Before proceeding, it will be necessary to download the latest
version of
>     the Utility from
>     our Web site. The latest version of the HP Designjet System
Maintenance is
>     available from
>     the following URL:
> 
>     HP designjet 30 130 series system maintenance for Mac OSX and
driver users
> 
>     http://h20000.www2.hp
>    
.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=352387&prodNameId=352389&swEnvOID=219&swLang=8&mode=2&taskId=135&swItem=pl-59831-1
> 
>     NOTE: It may be necessary to copy and paste the above URL into
the web
>     address bar of an Internet Browser.
> 
>     When you reach the above URL, click Download Now to begin
downloading the
>     installer.
>     Once the file has successfully downloaded, please use the
following steps to
>     run the HP
>     Designjet System Maintenance installer:
> 
>     1. Double-click the U.04.00_GM.dmg icon from your Desktop or
download
>     location to mount the
>     installer.
>     2. Double-click the folder labeled Web Based.
>     3. Double-click the installer icon located in the folder.
>     4. Click the Install button at the bottom-right corner of the
window that
>     appears.
>     5. Select Quit when the installation finishes successfully.
> 
>     There should now be an icon on your Desktop entitled HP
Designjet System
>     Maintenance.
>     To run the HP Designjet System Maintenance, please use the
following steps:
> 
>     1. Double-click HP Designjet System Maintenance.
>     2. Select the printer from the list that appears and click
Launch Utility.
>     If the printer
>     is not in this window, click More Printers to select it.
> 
>     The HP Designjet System Maintenance should open in a web browser. We
>     recommend setting
>     Safari as the default browser to run the HP Designjet System
Maintenance.
> 
>     To update the firmware:
>     1. Click the Advanced Functions tab on the left side
>     2. Click the Update Firmware link that will appear in the center
of the
>     window
>     3. As the FW file has already been downloaded; click the
selection to
>     be used in case you do not have an internet connection (bottom
right of the
>     window).
>     4. Click the Choose File button and browse to the firmware file you
>     have already downloaded (bigben_D_05_04.fmw) and select it.
>     5. Click the upgrade firmware button
>     6. Once the firmware update has finished, the printer will be
>     automatically powered down. Wait a few seconds and then power up
your
>     printer by pressing the "Power" key on the front panel
> 
>     If the issue is still not satisfactorily resolved, please
respond to this
>     e-mail and include the results of the troubleshooting detailed
above so we
>     can better understand the present situation.
> 
>     Once again, thank you for contacting HP Customer Care.
> 
>     NOTE: Our advice is strictly limited to the question(s) asked
and is based
>     on the information provided to us. Problems and solutions may
depend on the
>     nature of your system environment and various other parameters
that are
>     unknown to HP; therefore, HP cannot assume any responsibility or
liability.
>     Please be advised that technical information changes as new data
becomes
>     available; therefore, HP recommends that you check back
regularly at our
>     Customer Care web site located at http://www.hp.com/go/support
for possible
>     updates. Hewlett-Packard shall not be liable for any direct,
indirect,
>     special, incidental or consequential damages in connection with
the use of
>     this information.
> 
>     Sincerely,
> 
>     HP Email Support
> 
>     On Wed, Dec 10, 2008 at 8:21 PM, Bill Green <b...@...> wrote:
> 
>     > Replace your USB cable and see if that helps. Also, what size
files are
>     > you sending to the printer? Mine chokes on 600 dpi prints. I
think that the
>     > buffer in the printer just can't handle it.
>     >
>     > Bill Green/William Green Photography
>     >
>     >
>     > 
>     >
> 
>     Back to top Reply to sender | Reply to group | Reply via web post 
>     Messages in this topic (5) 
>     1c. Re: HP designjet 130 odd problems 
>     Posted by: "Cy Galley" cgal...@...   cygalley 
>     Wed Dec 10, 2008 5:49 pm (PST) 
>     I will second the file size. If my HP 2500CP quits part way
thru; I believe it says buffer over flow or some other error. I reduce
the dpi but it generally happens when I print a file over 10,000 KB. I
am printing engineering drawings that can be over 10 foot long.
> 
>     Cy Galley 
>     Editor in Chief - BC-Contact!
>     Supporting Bellancas everyday
>     www.Bellanca-Championclub.com
> 
>     ----- Original Message ----- 
>     From: Bill Green 
>     To: [email protected] 
>     Sent: Wednesday, December 10, 2008 7:21 PM
>     Subject: [HPDesignJet_Printers] Re: HP designjet 130 odd problems
> 
>     Replace your USB cable and see if that helps. Also, what size
files are you sending to the printer? Mine chokes on 600 dpi prints. I
think that the buffer in the printer just can't handle it. 
> 
>     Bill Green/William Green Photography
> 
> 
>     Back to top Reply to sender | Reply to group | Reply via web post 
>     Messages in this topic (5) Recent Activity
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