Russell,

Can you run hp-check and post the output?

Aaron

Russell Krayer wrote:


From: "Suffield, David" <[EMAIL PROTECTED]>
To: "Russ Krayer" <[EMAIL PROTECTED]>
CC: <hplip-devel@lists.sourceforge.net>
Subject: RE: [HPLIP-Devel] big-endian troubles scanning?
Date: Tue, 17 Oct 2006 11:58:28 -0500

This kernel message "Oct 16 20:25:21 [kernel] usb 3-1: usbfs: process
10392 (hpiod) did not claim interface 0 before use" tells me why
1284.4/MLC communication is failing. For some reason hpiod is not
claiming the USB interface before creating the 1284.4/MLC channel.

It's interesting that the same message about not claiming the interface appears in the log when I print something, but it prints fine.

Here
are some suggestions.

1. Did your install of HPLIP complete correctly?

I believe it installed correctly.

2. Do you have any old copy of HPLIP still installed?

The version I had was 1.6.9.  I have installed 1.6.10 just now.

3. Try a clean install of the latest HPLIP 1.6.10.

So now I have 1.6.10 installed. It appeared to install without any problems. 1.6.9 is all gone too. But the scanning problems remain.

If you are still having problems, give us your system details and we
will try to reproduce the problem in-house.

My platform is slightly exotic but fairly inexpensive. I am running on a powerpc-based kurobox.

My distribution is gentoo. I'm betting you probably cannot help me with gentoo (it's a great platform though). Anyway, I had to create my own ebuild for 1.6.10 because an official one is not yet available, being so new. With gentoo, an "ebuild" tells the system how to download the source, build and install. It's a lot like installing from source.

I don't know if you will really be able to reproduce my problem in-house ... it's nice of you to offer though. Have I given you enough details about my system?

I am open to suggestions. I can always resort to using usbmon and compare against my AMD64 gentoo box which scans successfully (but I want the kurobox to be the scanner server since it makes a great print server).

Thanks and regards,
Russ Krayer

-dave

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf
Of Russ Krayer
Sent: Monday, October 16, 2006 5:39 PM
To: Albright, Aaron
Cc: hplip-devel@lists.sourceforge.net
Subject: Re: [HPLIP-Devel] big-endian troubles scanning?


Aaron Albright wrote:
Have you looked over this document?

http://hplip.sourceforge.net/troubleshooting/scanning.html

We have tested on the powerpc platform in the past and
haven't had any
problems.

Also run

tail -f /var/log/messages

and try to scan and post any errors.

Aaron

So I tried this:

[EMAIL PROTECTED] ~ $ export SANE_DEBUG_DLL=128
[EMAIL PROTECTED] ~ $ scanimage -L
[sanei_debug] Setting debug level of dll to 128.
[dll] sane_init: SANE dll backend version 1.0.12 from
sane-backends 1.0.18 [dll] sane_init: reading dll.conf [dll]
add_backend: adding backend `hpaio' [dll] sane_get_devices
[dll] load: searching backend `hpaio' in `/usr/lib/sane'
[dll] load: trying to load `/usr/lib/sane/libsane-hpaio.so.1'
[dll] load: dlopen()ing `/usr/lib/sane/libsane-hpaio.so.1'
[dll] init: initializing backend `hpaio'
[dll] init: backend `hpaio' is version 1.0.6
[dll] sane_get_devices: found 2 devices
device `hpaio:/usb/PSC_2200_Series?serial=MY32GF40ZK0G' is a hp
PSC_2200_Series multi-function peripheral
device `hpaio:/usb/PSC_2200_Series?serial=MY32GF40ZK0G' is a hp
PSC_2200_Series multi-function peripheral
[dll] sane_exit: exiting
[dll] sane_exit: calling backend `hpaio's exit function
[dll] sane_exit: finished


And during that, there was no output in the logs.

But, a simple scanimage (without -L) produced this in the log:

Oct 16 20:25:21 [kernel] usb 3-1: usbfs: process 10392
(hpiod) did not
claim interface 0 before use
Oct 16 20:25:25 [hpiod] unable to read MlcReverseReply
header: Resource
temporarily unavailable bytesRead=0 io/hpiod/mlc.cpp 230_
Oct 16 20:25:25 [hpiod] invalid MLCInitReply retrying command...
io/hpiod/mlc.cpp 338_
Oct 16 20:25:29 [hpiod] unable to read MlcReverseReply
header: Resource
temporarily unavailable bytesRead=0 io/hpiod/mlc.cpp 230_
Oct 16 20:25:29 [hpiod] invalid MLCInitReply: cmd=0, result=3_,
revision=0 io/hpiod/mlc.cpp 348_
Oct 16 20:25:30 [hpiod] device cleanup
uri=hp:/usb/PSC_2200_Series?serial=MY32GF40ZK0G_

And, I also tried an "strace" on the hpiod process and
produced a lot of
output, too much to post here I think (but I can if you want ;-) ).
There was a flurry of activity and then a lot of this over and over:

10847 ioctl(5, USBDEVFS_REAPURBNDELAY, 0x30824258) = -1
EAGAIN (Resource
temporarily unavailable)
10847 select(6, NULL, [5], NULL, {0, 1000}) = 1 (out [5],
left {0, 1000}) 10847 gettimeofday({1161044995, 616515},
NULL) = 0 10847 ioctl(5, USBDEVFS_REAPURBNDELAY, 0x30824258)
= 0 10847 gettimeofday({1161044995, 617430}, NULL) = 0 10847
ioctl(5, USBDEVFS_SUBMITURB, 0x1003943c) = 0 10847
gettimeofday({1161044995, 618165}, NULL) =
0


Thanks for any clues you can offer.


Russ Krayer

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