Russell, Can you run hp-check and post the output?
Aaron Russell Krayer wrote:
From: "Suffield, David" <[EMAIL PROTECTED]> To: "Russ Krayer" <[EMAIL PROTECTED]> CC: <hplip-devel@lists.sourceforge.net> Subject: RE: [HPLIP-Devel] big-endian troubles scanning? Date: Tue, 17 Oct 2006 11:58:28 -0500 This kernel message "Oct 16 20:25:21 [kernel] usb 3-1: usbfs: process 10392 (hpiod) did not claim interface 0 before use" tells me why 1284.4/MLC communication is failing. For some reason hpiod is not claiming the USB interface before creating the 1284.4/MLC channel.It's interesting that the same message about not claiming the interface appears in the log when I print something, but it prints fine.Here are some suggestions. 1. Did your install of HPLIP complete correctly?I believe it installed correctly.2. Do you have any old copy of HPLIP still installed?The version I had was 1.6.9. I have installed 1.6.10 just now.3. Try a clean install of the latest HPLIP 1.6.10.So now I have 1.6.10 installed. It appeared to install without any problems. 1.6.9 is all gone too. But the scanning problems remain.If you are still having problems, give us your system details and we will try to reproduce the problem in-house.My platform is slightly exotic but fairly inexpensive. I am running on a powerpc-based kurobox.My distribution is gentoo. I'm betting you probably cannot help me with gentoo (it's a great platform though). Anyway, I had to create my own ebuild for 1.6.10 because an official one is not yet available, being so new. With gentoo, an "ebuild" tells the system how to download the source, build and install. It's a lot like installing from source.I don't know if you will really be able to reproduce my problem in-house ... it's nice of you to offer though. Have I given you enough details about my system?I am open to suggestions. I can always resort to using usbmon and compare against my AMD64 gentoo box which scans successfully (but I want the kurobox to be the scanner server since it makes a great print server).Thanks and regards, Russ Krayer-dave-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Russ Krayer Sent: Monday, October 16, 2006 5:39 PM To: Albright, Aaron Cc: hplip-devel@lists.sourceforge.net Subject: Re: [HPLIP-Devel] big-endian troubles scanning? Aaron Albright wrote:Have you looked over this document? http://hplip.sourceforge.net/troubleshooting/scanning.html We have tested on the powerpc platform in the past andhaven't had anyproblems. Also run tail -f /var/log/messages and try to scan and post any errors. AaronSo I tried this: [EMAIL PROTECTED] ~ $ export SANE_DEBUG_DLL=128 [EMAIL PROTECTED] ~ $ scanimage -L [sanei_debug] Setting debug level of dll to 128. [dll] sane_init: SANE dll backend version 1.0.12 from sane-backends 1.0.18 [dll] sane_init: reading dll.conf [dll] add_backend: adding backend `hpaio' [dll] sane_get_devices [dll] load: searching backend `hpaio' in `/usr/lib/sane' [dll] load: trying to load `/usr/lib/sane/libsane-hpaio.so.1' [dll] load: dlopen()ing `/usr/lib/sane/libsane-hpaio.so.1' [dll] init: initializing backend `hpaio' [dll] init: backend `hpaio' is version 1.0.6 [dll] sane_get_devices: found 2 devices device `hpaio:/usb/PSC_2200_Series?serial=MY32GF40ZK0G' is a hp PSC_2200_Series multi-function peripheral device `hpaio:/usb/PSC_2200_Series?serial=MY32GF40ZK0G' is a hp PSC_2200_Series multi-function peripheral [dll] sane_exit: exiting [dll] sane_exit: calling backend `hpaio's exit function [dll] sane_exit: finished And during that, there was no output in the logs. But, a simple scanimage (without -L) produced this in the log: Oct 16 20:25:21 [kernel] usb 3-1: usbfs: process 10392 (hpiod) did not claim interface 0 before use Oct 16 20:25:25 [hpiod] unable to read MlcReverseReply header: Resource temporarily unavailable bytesRead=0 io/hpiod/mlc.cpp 230_ Oct 16 20:25:25 [hpiod] invalid MLCInitReply retrying command... io/hpiod/mlc.cpp 338_ Oct 16 20:25:29 [hpiod] unable to read MlcReverseReply header: Resource temporarily unavailable bytesRead=0 io/hpiod/mlc.cpp 230_ Oct 16 20:25:29 [hpiod] invalid MLCInitReply: cmd=0, result=3_, revision=0 io/hpiod/mlc.cpp 348_ Oct 16 20:25:30 [hpiod] device cleanup uri=hp:/usb/PSC_2200_Series?serial=MY32GF40ZK0G_ And, I also tried an "strace" on the hpiod process and produced a lot of output, too much to post here I think (but I can if you want ;-) ). There was a flurry of activity and then a lot of this over and over: 10847 ioctl(5, USBDEVFS_REAPURBNDELAY, 0x30824258) = -1 EAGAIN (Resource temporarily unavailable) 10847 select(6, NULL, [5], NULL, {0, 1000}) = 1 (out [5], left {0, 1000}) 10847 gettimeofday({1161044995, 616515}, NULL) = 0 10847 ioctl(5, USBDEVFS_REAPURBNDELAY, 0x30824258) = 0 10847 gettimeofday({1161044995, 617430}, NULL) = 0 10847 ioctl(5, USBDEVFS_SUBMITURB, 0x1003943c) = 0 10847 gettimeofday({1161044995, 618165}, NULL) = 0 Thanks for any clues you can offer. Russ Krayer -------------------------------------------------------------- ----------- Using Tomcat but need to do more? Need to support web services, security? 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