Did you download the hplip 1.6.12 tar ball? If so remove the hplip currently installed and install 1.6.12.
Instructions for debian here: http://hplip.sourceforge.net/install/manual/distros/debian.html Although it's very odd that the printer would say that there is a paper jam. I've tested the C3100 series with 1.6.12 and it prints correctly.. Hope this helps. A On 1/18/07, Andrew Perrin <[EMAIL PROTECTED]> wrote: > OK, below is the output from hp-check (or, actually, from check.py, since > hp-check doesn't seem to get built as an executable from the tarball I > downloaded, nor is it included in debian's distribution). Thanks in > advance for your help. It does report problems with lsb_release, > reportlab, ppdev, libnetsnmp-devel, and lsb. I will install these and see > if that helps. > > Andy Perrin > > HP Linux Imaging and Printing System (ver. 1.6.10) > Dependency/Version Check Utility ver. 4.0 > > Copyright (c) 2003-6 Hewlett-Packard Development Company, LP > This software comes with ABSOLUTELY NO WARRANTY. > This is free software, and you are welcome to distribute it > under certain conditions. See COPYING file for more details. > > > --------------- > | SYSTEM INFO | > --------------- > > Basic system info (uname -a): > --> Linux joehill 2.6.17 #1 Sun Nov 5 13:46:22 EST 2006 i686 GNU/Linux > > Detected distro (/etc/issue): > --> debian 4.0 > > Detected distro (lsb_release): > error: lsb_release not found. > > Currently installed version... > --> OK, HPLIP 1.6.10 currently installed in '/usr/lib/hplip'. > > Current contents of '/etc/hp/hplip.conf' file: > # hplip.conf > > [hpiod] > # port=0 (dynamic IP port) > port=2208 (IANA IP port) > [hpssd] > # port=0 (dynamic IP port) > port=2207 (IANA IP port) > > [hplip] > version=1.6.10 > jdprobe=0 > > [dirs] > home=/usr/lib/hplip > run=/var/run/hplip > ppd=/usr/share/ppd > doc=/usr/share/doc/hplip-doc/HTML > > # Following values are determined at configure time and cannot be changed. > [configure] > network-build=1 > pp-build=1 > gui-build=1 > scanner-build=1 > fax-build=1 > > > HPLIP running? > \10722 ? Ss 0:00 /sbin/mount.smbfs //jacobi/cousins > /mnt/cousins -o rw username Administrator password > > |10733 ? Ss 0:00 /sbin/mount.smbfs //jacobi/elianasdocs > /mnt/elianasdocs -o rw username eperrin password > > \10722 ? Ss 0:00 /sbin/mount.smbfs //jacobi/cousins > /mnt/cousins -o rw username Administrator password > > |10733 ? Ss 0:00 /sbin/mount.smbfs //jacobi/elianasdocs > /mnt/elianasdocs -o rw username eperrin password > > --> Yes, HPLIP is running (OK). > > HPOJ running? > -10722 ? Ss 0:00 /sbin/mount.smbfs //jacobi/cousins > /mnt/cousins -o rw username Administrator password > > --> No, HPOJ is not running (OK). > > Checking Python version... > --> OK, version 2.4.4 installed > > ---------------- > | DEPENDENCIES | > ---------------- > > > Checking for dependency 'libcrypto (libcrypto - OpenSSL cryptographic > library)'... > --> OK, found. > > Checking for dependency 'gcc (gcc - GNU Project C and C++ Compiler)'... > --> OK, found. > > Checking for dependency 'sane (SANE - Scanning library)'... > --> OK, found. > > Checking for dependency 'gs (GhostScript - PostScript and PDF language > interpreter and previewer)'... > --> OK, found. > > Checking for dependency 'libjpeg (libjpeg - JPEG library)'... > --> OK, found. > > Checking for dependency 'libpthread (libpthread - POSIX threads > library)'... > --> OK, found. > > Checking for dependency 'make (make - GNU make utility to maintain groups > of programs)'... > --> OK, found. > > Checking for dependency 'python-devel (python-devel - Python development > files)'... > --> OK, found. > > Checking for dependency 'reportlab (Reportlab - PDF library for > Python)'... > error: Not found! > This is an OPTIONAL dependency. > > Checking for dependency 'pyqt (PyQt - Qt interface for Python)'... > --> OK, found. > > Checking for dependency 'cups-devel (cups-devel- Common Unix Printing > System development files)'... > --> OK, found. > > Checking for dependency 'ppdev (ppdev - Parallel port support kernel > module.)'... > error: Not found! > error: This is a REQUIRED dependency. > > Checking for dependency 'libusb (libusb - USB library)'... > --> OK, found. > > Checking for dependency 'scanimage (scanimage - Shell scanning > program)'... > --> OK, found. > > Checking for dependency 'libnetsnmp-devel (libnetsnmp-devel - SNMP > networking library development files)'... > error: Not found! > error: This is a REQUIRED dependency. > > Checking for dependency 'python2x (Python 2.2 or greater - Python > programming language)'... > --> OK, found. > > Checking for dependency 'reportlab (Reportlab - PDF library for > Python)'... > error: Not found! > This is an OPTIONAL dependency. > > Checking for dependency 'pyqt (PyQt - Qt interface for Python)'... > --> OK, found. > > Checking for dependency 'cups-devel (cups-devel- Common Unix Printing > System development files)'... > --> OK, found. > > Checking for dependency 'ppdev (ppdev - Parallel port support kernel > module.)'... > error: Not found! > error: This is a REQUIRED dependency. > > Checking for dependency 'libusb (libusb - USB library)'... > --> OK, found. > > Checking for dependency 'scanimage (scanimage - Shell scanning > program)'... > --> OK, found. > > Checking for dependency 'libnetsnmp-devel (libnetsnmp-devel - SNMP > networking library development files)'... > error: Not found! > error: This is a REQUIRED dependency. > > Checking for dependency 'python2x (Python 2.2 or greater - Python > programming language)'... > --> OK, found. > > Checking for dependency 'lsb (LSB - Linux Standard Base support)'... > error: Not found! > error: This is a REQUIRED dependency. > > Checking for dependency 'xsane (xsane - Graphical scanner frontend for > SANE)'... > --> OK, found. > > Checking for dependency 'cups (cups - Common Unix Printing System)'... > --> OK, found. > > Checking for dependency 'python23 (Python 2.3 or greater - Required for > fax functionality)'... > --> OK, found. > > > ---------------------- > | INSTALLED PRINTERS | > ---------------------- > > > ansel > ----- > Device URI: hp:/usb/Photosmart_C3100_series?serial=CN6BHCD0NG04KV > Installed in HPLIP? Yes > PPD: /etc/cups/ppd/ansel.ppd > PPD Description: HP PhotoSmart C3100 Foomatic/hpijs (recommended) - HPLIP > 1.6.10 > > Printer status: > printer ansel is idle. enabled since Sun Jan 14 20:36:49 2007 > > > verso > ----- > Device URI: hp:/usb/HP_LaserJet_1200?serial=00CNCB894625 > Installed in HPLIP? Yes > PPD: /etc/cups/ppd/verso.ppd > PPD Description: HP LaserJet 1200 Foomatic/hpijs - HPLIP 1.6.10 > > Printer status: > printer verso is idle. enabled since Thu Jan 11 09:00:45 2007 > > Virtual_Printer > --------------- > Device URI: cups-pdf:/ > Installed in HPLIP? No > PPD: /etc/cups/ppd/Virtual_Printer.ppd > PPD Description: Generic PostScript Printer Foomatic/Postscript > (recommended) > > Printer status: > printer Virtual_Printer is idle. enabled since Sun Jan 7 14:33:00 2007 > > > note: Any CUPS queues that are not 'HPLIP Installed', must be installed > note: with the 'hp:' or 'hpfax:' backends to have them work in HPLIP. > Refer > note: to the install instructions on http://hplip.sourceforge.net for more > help. > > ---------------------- > | SANE CONFIGURATION | > ---------------------- > > 'hpaio' in /etc/sane.d/dll.conf'... > error: Not found. > > Checking output of 'scanimage -L'... > sh: line 1: 14024 Segmentation fault scanimage -L > > > --------------------- > | PYTHON EXTENSIONS | > --------------------- > > Checking 'cupsext' CUPS extension... > --> OK, found. > > Checking 'pcardext' Photocard extension... > --> OK, found. > > > %d errors were detected. > Please refer to the installation instructions at: > http://hplip.sourceforge.net/install/index.html > > > ---------------------------------------------------------------------- > Andrew J Perrin - andrew_perrin (at) unc.edu - http://perrin.socsci.unc.edu > Assistant Professor of Sociology; Book Review Editor, _Social Forces_ > University of North Carolina - CB#3210, Chapel Hill, NC 27599-3210 USA > New Book: http://www.press.uchicago.edu/cgi-bin/hfs.cgi/00/178592.ctl > > > > On Thu, 18 Jan 2007, Aaron wrote: > > > Can you run hp-check and post the output? > > > > Aaron > > > > On 1/14/07, Andrew Perrin <[EMAIL PROTECTED]> wrote: > >> Greetings- > >> > >> I am working on getting my new HP Photosmart C3180 to work correctly > >> on my home network. The printer is connected to my PC, which runs > >> debian "testing", linux kernel 2.6.17. It is served using CUPS to > >> provide service to applications running on my PC as well as to two > >> Windows XP machines: one a standalone machine elsewhere on the > >> network, the other a VMWare virtual machine within my linux box. > >> > >> In addition to the C3180, there is a LaserJet 1200 served in the same > >> way. It works fine from all three computers. > >> > >> The C3180, however, behaves very oddly. It prints the Windows XP test > >> page fine from both Windows computers. It also prints photos fine > >> using HP's windows software, again from the windows PC's. It usually > >> prints > >> the CUPS test page fine, although not always. However, printing > >> regular material from my linux box -- whether text, postscript, jpg, > >> or a job produced by, for example, OpenOffice -- does not work. Here's > >> what happens: > >> > >> 1.) The printer light begins blinking. > >> 2.) A sheet of paper is fed into the printer. > >> 3.) The print head makes some noise moving back and forth. > >> 4.) Everything stops; the power button is flashing, but nothing > >> happens. The HP toolbox displays "Paper or cartridge carriage > >> jammed". Pressing the cancel button causes the paper to be ejected, > >> but the job is not printed. > >> > >> I am using hpijs version 2.6.10 according to apt. > >> > >> Any help will be much appreciated! > >> > >> Thanks- > >> Andy Perrin > >> > >> > >> ---------------------------------------------------------------------- > >> Andrew J Perrin - andrew_perrin (at) unc.edu - http://perrin.socsci.unc.edu > >> Assistant Professor of Sociology; Book Review Editor, _Social Forces_ > >> University of North Carolina - CB#3210, Chapel Hill, NC 27599-3210 USA > >> New Book: http://www.press.uchicago.edu/cgi-bin/hfs.cgi/00/178592.ctl > >> > >> > >> > >> ------------------------------------------------------------------------- > >> Take Surveys. Earn Cash. Influence the Future of IT > >> Join SourceForge.net's Techsay panel and you'll get the chance to share > >> your > >> opinions on IT & business topics through brief surveys - and earn cash > >> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV > >> _______________________________________________ > >> HPLIP-Help mailing list > >> HPLIP-Help@lists.sourceforge.net > >> https://lists.sourceforge.net/lists/listinfo/hplip-help > >> > > > > > > -- > > I don't care, I'm still free. You can't take the sky from me. - "Firefly" > > > -- I don't care, I'm still free. You can't take the sky from me. - "Firefly" ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys - and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV _______________________________________________ HPLIP-Help mailing list HPLIP-Help@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/hplip-help
