OK, below is the output from hp-check (or, actually, from check.py, since hp-check doesn't seem to get built as an executable from the tarball I downloaded, nor is it included in debian's distribution). Thanks in advance for your help. It does report problems with lsb_release, reportlab, ppdev, libnetsnmp-devel, and lsb. I will install these and see if that helps.
Andy Perrin HP Linux Imaging and Printing System (ver. 1.6.10) Dependency/Version Check Utility ver. 4.0 Copyright (c) 2003-6 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. --------------- | SYSTEM INFO | --------------- Basic system info (uname -a): --> Linux joehill 2.6.17 #1 Sun Nov 5 13:46:22 EST 2006 i686 GNU/Linux Detected distro (/etc/issue): --> debian 4.0 Detected distro (lsb_release): error: lsb_release not found. Currently installed version... --> OK, HPLIP 1.6.10 currently installed in '/usr/lib/hplip'. Current contents of '/etc/hp/hplip.conf' file: # hplip.conf [hpiod] # port=0 (dynamic IP port) port=2208 (IANA IP port) [hpssd] # port=0 (dynamic IP port) port=2207 (IANA IP port) [hplip] version=1.6.10 jdprobe=0 [dirs] home=/usr/lib/hplip run=/var/run/hplip ppd=/usr/share/ppd doc=/usr/share/doc/hplip-doc/HTML # Following values are determined at configure time and cannot be changed. [configure] network-build=1 pp-build=1 gui-build=1 scanner-build=1 fax-build=1 HPLIP running? \10722 ? Ss 0:00 /sbin/mount.smbfs //jacobi/cousins /mnt/cousins -o rw username Administrator password |10733 ? Ss 0:00 /sbin/mount.smbfs //jacobi/elianasdocs /mnt/elianasdocs -o rw username eperrin password \10722 ? Ss 0:00 /sbin/mount.smbfs //jacobi/cousins /mnt/cousins -o rw username Administrator password |10733 ? Ss 0:00 /sbin/mount.smbfs //jacobi/elianasdocs /mnt/elianasdocs -o rw username eperrin password --> Yes, HPLIP is running (OK). HPOJ running? -10722 ? Ss 0:00 /sbin/mount.smbfs //jacobi/cousins /mnt/cousins -o rw username Administrator password --> No, HPOJ is not running (OK). Checking Python version... --> OK, version 2.4.4 installed ---------------- | DEPENDENCIES | ---------------- Checking for dependency 'libcrypto (libcrypto - OpenSSL cryptographic library)'... --> OK, found. Checking for dependency 'gcc (gcc - GNU Project C and C++ Compiler)'... --> OK, found. Checking for dependency 'sane (SANE - Scanning library)'... --> OK, found. Checking for dependency 'gs (GhostScript - PostScript and PDF language interpreter and previewer)'... --> OK, found. Checking for dependency 'libjpeg (libjpeg - JPEG library)'... --> OK, found. Checking for dependency 'libpthread (libpthread - POSIX threads library)'... --> OK, found. Checking for dependency 'make (make - GNU make utility to maintain groups of programs)'... --> OK, found. Checking for dependency 'python-devel (python-devel - Python development files)'... --> OK, found. Checking for dependency 'reportlab (Reportlab - PDF library for Python)'... error: Not found! This is an OPTIONAL dependency. Checking for dependency 'pyqt (PyQt - Qt interface for Python)'... --> OK, found. Checking for dependency 'cups-devel (cups-devel- Common Unix Printing System development files)'... --> OK, found. Checking for dependency 'ppdev (ppdev - Parallel port support kernel module.)'... error: Not found! error: This is a REQUIRED dependency. Checking for dependency 'libusb (libusb - USB library)'... --> OK, found. Checking for dependency 'scanimage (scanimage - Shell scanning program)'... --> OK, found. Checking for dependency 'libnetsnmp-devel (libnetsnmp-devel - SNMP networking library development files)'... error: Not found! error: This is a REQUIRED dependency. Checking for dependency 'python2x (Python 2.2 or greater - Python programming language)'... --> OK, found. Checking for dependency 'reportlab (Reportlab - PDF library for Python)'... error: Not found! This is an OPTIONAL dependency. Checking for dependency 'pyqt (PyQt - Qt interface for Python)'... --> OK, found. Checking for dependency 'cups-devel (cups-devel- Common Unix Printing System development files)'... --> OK, found. Checking for dependency 'ppdev (ppdev - Parallel port support kernel module.)'... error: Not found! error: This is a REQUIRED dependency. Checking for dependency 'libusb (libusb - USB library)'... --> OK, found. Checking for dependency 'scanimage (scanimage - Shell scanning program)'... --> OK, found. Checking for dependency 'libnetsnmp-devel (libnetsnmp-devel - SNMP networking library development files)'... error: Not found! error: This is a REQUIRED dependency. Checking for dependency 'python2x (Python 2.2 or greater - Python programming language)'... --> OK, found. Checking for dependency 'lsb (LSB - Linux Standard Base support)'... error: Not found! error: This is a REQUIRED dependency. Checking for dependency 'xsane (xsane - Graphical scanner frontend for SANE)'... --> OK, found. Checking for dependency 'cups (cups - Common Unix Printing System)'... --> OK, found. Checking for dependency 'python23 (Python 2.3 or greater - Required for fax functionality)'... --> OK, found. ---------------------- | INSTALLED PRINTERS | ---------------------- ansel ----- Device URI: hp:/usb/Photosmart_C3100_series?serial=CN6BHCD0NG04KV Installed in HPLIP? Yes PPD: /etc/cups/ppd/ansel.ppd PPD Description: HP PhotoSmart C3100 Foomatic/hpijs (recommended) - HPLIP 1.6.10 Printer status: printer ansel is idle. enabled since Sun Jan 14 20:36:49 2007 verso ----- Device URI: hp:/usb/HP_LaserJet_1200?serial=00CNCB894625 Installed in HPLIP? Yes PPD: /etc/cups/ppd/verso.ppd PPD Description: HP LaserJet 1200 Foomatic/hpijs - HPLIP 1.6.10 Printer status: printer verso is idle. enabled since Thu Jan 11 09:00:45 2007 Virtual_Printer --------------- Device URI: cups-pdf:/ Installed in HPLIP? No PPD: /etc/cups/ppd/Virtual_Printer.ppd PPD Description: Generic PostScript Printer Foomatic/Postscript (recommended) Printer status: printer Virtual_Printer is idle. enabled since Sun Jan 7 14:33:00 2007 note: Any CUPS queues that are not 'HPLIP Installed', must be installed note: with the 'hp:' or 'hpfax:' backends to have them work in HPLIP. Refer note: to the install instructions on http://hplip.sourceforge.net for more help. ---------------------- | SANE CONFIGURATION | ---------------------- 'hpaio' in /etc/sane.d/dll.conf'... error: Not found. Checking output of 'scanimage -L'... sh: line 1: 14024 Segmentation fault scanimage -L --------------------- | PYTHON EXTENSIONS | --------------------- Checking 'cupsext' CUPS extension... --> OK, found. Checking 'pcardext' Photocard extension... --> OK, found. %d errors were detected. Please refer to the installation instructions at: http://hplip.sourceforge.net/install/index.html ---------------------------------------------------------------------- Andrew J Perrin - andrew_perrin (at) unc.edu - http://perrin.socsci.unc.edu Assistant Professor of Sociology; Book Review Editor, _Social Forces_ University of North Carolina - CB#3210, Chapel Hill, NC 27599-3210 USA New Book: http://www.press.uchicago.edu/cgi-bin/hfs.cgi/00/178592.ctl On Thu, 18 Jan 2007, Aaron wrote: > Can you run hp-check and post the output? > > Aaron > > On 1/14/07, Andrew Perrin <[EMAIL PROTECTED]> wrote: >> Greetings- >> >> I am working on getting my new HP Photosmart C3180 to work correctly >> on my home network. The printer is connected to my PC, which runs >> debian "testing", linux kernel 2.6.17. It is served using CUPS to >> provide service to applications running on my PC as well as to two >> Windows XP machines: one a standalone machine elsewhere on the >> network, the other a VMWare virtual machine within my linux box. >> >> In addition to the C3180, there is a LaserJet 1200 served in the same >> way. It works fine from all three computers. >> >> The C3180, however, behaves very oddly. It prints the Windows XP test >> page fine from both Windows computers. It also prints photos fine >> using HP's windows software, again from the windows PC's. It usually >> prints >> the CUPS test page fine, although not always. However, printing >> regular material from my linux box -- whether text, postscript, jpg, >> or a job produced by, for example, OpenOffice -- does not work. Here's >> what happens: >> >> 1.) The printer light begins blinking. >> 2.) A sheet of paper is fed into the printer. >> 3.) The print head makes some noise moving back and forth. >> 4.) Everything stops; the power button is flashing, but nothing >> happens. The HP toolbox displays "Paper or cartridge carriage >> jammed". Pressing the cancel button causes the paper to be ejected, >> but the job is not printed. >> >> I am using hpijs version 2.6.10 according to apt. >> >> Any help will be much appreciated! >> >> Thanks- >> Andy Perrin >> >> >> ---------------------------------------------------------------------- >> Andrew J Perrin - andrew_perrin (at) unc.edu - http://perrin.socsci.unc.edu >> Assistant Professor of Sociology; Book Review Editor, _Social Forces_ >> University of North Carolina - CB#3210, Chapel Hill, NC 27599-3210 USA >> New Book: http://www.press.uchicago.edu/cgi-bin/hfs.cgi/00/178592.ctl >> >> >> >> ------------------------------------------------------------------------- >> Take Surveys. Earn Cash. Influence the Future of IT >> Join SourceForge.net's Techsay panel and you'll get the chance to share >> your >> opinions on IT & business topics through brief surveys - and earn cash >> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV >> _______________________________________________ >> HPLIP-Help mailing list >> HPLIP-Help@lists.sourceforge.net >> https://lists.sourceforge.net/lists/listinfo/hplip-help >> > > > -- > I don't care, I'm still free. You can't take the sky from me. - "Firefly" > ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys - and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV _______________________________________________ HPLIP-Help mailing list HPLIP-Help@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/hplip-help
