Hi,  I have a HP PSC 1610 All-in-one

My printer and copier work, but I cannot get the scanner to work,  the message 
on the printer screen says, you need to install or run devices software for 
features.

I brought my P.C from best buy,  a guy came out to install the computer but 
never tested the scanner,  

Could you please give me some advice

Thanks

Alison Jewkes.
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