Are you using windows or linux?  It sounds like you are running Windows.  In
which case you will want to contact HP Support.

http://welcome.hp.com/country/us/en/contact_us.html

If you are running Linux--run hp-check and send the output.

A

On 2/16/07, a jewkes <[EMAIL PROTECTED]> wrote:

 Hi,  I have a HP PSC 1610 All-in-one

My printer and copier work, but I cannot get the scanner to work,  the
message on the printer screen says, you need to install or run devices
software for features.

I brought my P.C from best buy,  a guy came out to install the computer
but never tested the scanner,

Could you please give me some advice

Thanks

Alison Jewkes.

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