I had not realised there was a debug option in the hp-sendfax command
- I pasted the output below, does the error code give any indications
as to what the problem might be?
Thanks
John
$ hp-sendfax -f3440722 -ldebug test.jpg
warning: GUI mode disabled in build. Reverting to non-interactive mode.
hp-sendfax[1485]: debug: fab.db: /home/dsl/.hplip/fab.db
hp-sendfax[1485]: debug: Faxnum list = ['3440722']
hp-sendfax[1485]: debug: Unique list=['3440722']
hp-sendfax[1485]: debug: Group list = []
hp-sendfax[1485]: debug: Unique list=[]
hp-sendfax[1485]: debug: Recipient list = []
hp-sendfax[1485]: debug: Unique list=[]
hp-sendfax[1485]: debug: Name=Unknown Number=3440722
hp-sendfax[1485]: debug: Phone num list = [<fax.fax.AddressBookEntry
object at 0x4083638c>]
hp-sendfax[1485]: debug: /ramdisk/home/dsl/test.jpg
hp-sendfax[1485]: debug: image/jpeg
hp-sendfax[1485]: debug: [<cupsext.Printer object at 0x403a61b0>,
<cupsext.Printer object at 0x403a6020>]
Using printer OfficeJetK80Fax (hpfax:/usb/OfficeJet_K80?serial=ES0911401VOH)
hp-sendfax[1485]: debug: Startup: Trying to connect to hpssd on localhost:2207
hp-sendfax[1485]: debug: Connected to hpssd on localhost:2207
hp-sendfax[1485]: debug: /ramdisk/home/dsl/test.jpg
hp-sendfax[1485]: debug: Printer state = 3
hp-sendfax[1485]: debug: Printer name = OfficeJetK80Fax file =
/ramdisk/home/dsl/test.jpg
Rendering file '/ramdisk/home/dsl/test.jpg' (job 6)...
hp-sendfax[1485]: debug: Job ID=6
hp-sendfax[1485]: debug: Waiting for fax...
hp-sendfax[1485]: debug: (xmit) Sending data on channel (6)
hp-sendfax[1485]: debug: 'msg=faxcheck\nusername=dsl\n'
hp-sendfax[1485]: debug: (xmit) Reading data on channel (6)
hp-sendfax[1485]: debug: 'msg=faxcheckresult\nresult-code=22\n'
hp-sendfax[1485]: debug: Waiting for fax...
hp-sendfax[1485]: debug: (xmit) Sending data on channel (6)
hp-sendfax[1485]: debug: 'msg=faxcheck\nusername=dsl\n'
hp-sendfax[1485]: debug: (xmit) Reading data on channel (6)
hp-sendfax[1485]: debug: 'msg=faxcheckresult\nresult-code=22\n'
hp-sendfax[1485]: debug: Waiting for fax...
...etc, etc
<ctrl-c>
Traceback (most recent call last):
File "/opt/hplip/bin/hp-sendfax", line 617, in ?
time.sleep(1)
KeyboardInterrupt
----------------------
At 17:46 02-09-07, you wrote:
>I made some more progress on this. It looks like part of the problem
>was that I had not created a directory /home/user/.hplip and thus
>hplip could not write the fab.db file. This being said, I still
>cannot send a fax - am I using the wrong syntax? Is this a symptom of
>the issue with faxing and the OfficeJet K80 mentioned previously?
>Printing and scanning work without problems.
>
>$ hp-sendfax -dhpfax:/usb/OfficeJet_K80?serial=ES0911401VOH
>-f3440722 -n Events
>
>HP Linux Imaging and Printing System (ver. 2.7.6)
>PC Sendfax Utility ver. 6.3
>
>Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
>This software comes with ABSOLUTELY NO WARRANTY.
>This is free software, and you are welcome to distribute it
>under certain conditions. See COPYING file for more details.
>
>Using printer OfficeJetK80Fax
>(hpfax:/usb/OfficeJet_K80?seonenrial=ES0911401VOH)
>
>Rendering file '/ramdisk/home/dsl/Events' (job 1)...
>error: Timeout waiting for rendering. Canceling job #1...
>
>As before, cups shows the error ../cups/backend/hpfax failed and
>error-log shows the same errors.
>
>Note that the contents of fab.db after issuing the command above were:
>
>000000|000000|recno:int|name:str|title:str|firstname:str|lastname:str|fax:str|groups:str|notes:str
>
>
>
>
>Note also:
>
>$ /opt/hplip/lib/cups/backend/hpfax
>direct hpfax:/usb/OfficeJet_K80?serial=ES0911401VOH "HP Fax"
>"OfficeJet K80 HP Fax HPLIP" "MFG:HP;MDL:Fax;DES:HP Fax;"
>
>Regards
>John
>---------------------------------
>At 08:03 02-09-07, John Frankish wrote:
> >Hi John,
> >
> >If by "driver" you mean the fax ppd file, I copied it over to
> >/usr/share/cups/model and "hp-setup -i" found it and installed it.
> >The backend/hpfax failed error came after setting up the fax printer.
> >
> >DSLinux has some similarities with Knoppix and Debian - see
> >http://www.damnsmalllinux.org/ if you're interested - most things
> >work on it. I believe the backend/hpfax failed error is probably a
> >minor issue, but the error log doesn't give too many pointers.
> >
> >Thanks
> >John
> >------------------------------------------
> >At 22:11 01-09-07, you wrote:
> > >Is there a specific reason you cannot install the driver to the
> > >/usr/share area?
> > >
> > >We don't use DSLinux in the lab at all.
> > >
> > >
> > >thanks
> > >
> > >jh
> > >
> > >John Frankish wrote:
> > > > Hi John,
> > > >
> > > > The output from hp-check is posted below - note that I have added a
> > > > few comments in square brackets [comments]. For example, hp-check
> > > > says the sane libraries are missing, yet they are present in
> > > > /opt/hplip/lib and I can scan using scanimage...
> > > >
> > > > Regards
> > > > John
> > > >
> > > > :
> > > > :---------------
> > > > :| SYSTEM INFO |
> > > > :---------------
> > > > :
> > > > :Basic system information:
> > > > :Linux box 2.4.26 #1 SMP Sa Apr 17 19:33:42 CEST 2004 i686 GNU/Linux
> > > > :
> > > > :Distribution:
> > > > :unknown 0.0 [actually damnsmalllinux 3.4]
> > > > :
> > > > HPOJ running?
> > > > :No, HPOJ is not running (OK).
> > > > :
> > > > :Checking Python version...
> > > > :OK, version 2.3.6 installed
> > > > :
> > > > :Checking PyQt version...
> > > > hp-check[1513]: error: :Not found!
> > > > :
> > > > :Checking SIP version...
> > > > hp-check[1513]: error: :SIP not installed or version not found.
> > > > :
> > > > :Checking for CUPS...
> > > > :Status: scheduler is running
> > > > :Version: 1.2.11
> > > > :
> > > > :----------------
> > > > :| DEPENDENCIES |
> > > > :----------------
> > > > :
> > > > :
> > > > :Checking for dependency cups - Common Unix Printing System...
> > > > :OK, found.
> > > > :
> > > > :Checking for dependency cups-devel- Common Unix Printing System
> > > > development files...
> > > > hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
> > > > Please make sure that this dependency is installed before installing
> > > > or running HPLIP.
> > > > :
> > > > :Checking for dependency gcc - GNU Project C and C++ Compiler...
> > > > hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
> > > > Please make sure that this dependency is installed before installing
> > > > or running HPLIP.
> > > > :
> > > > :Checking for dependency GhostScript - PostScript and PDF language
> > > > interpreter and previewer...
> > > > :OK, found.
> > > > :
> > > > :Checking for dependency libcrypto - OpenSSL cryptographic library...
> > > > [actually in /opt/hplip/lib]
> > > > hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
> > > > Please make sure that this dependency is installed before installing
> > > > or running HPLIP.
> > > > :
> > > > :Checking for dependency libjpeg - JPEG library... [actually in
> > > /opt/hplip/lib]
> > > > hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
> > > > Please make sure that this dependency is installed before installing
> > > > or running HPLIP.
> > > > :
> > > > :Checking for dependency libnetsnmp-devel - SNMP networking library
> > > > development files...
> > > > hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
> > > > Please make sure that this dependency is installed before installing
> > > > or running HPLIP.
> > > > :
> > > > :Checking for dependency libpthread - POSIX threads library...
> > > > hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
> > > > Please make sure that this dependency is installed before installing
> > > > or running HPLIP.
> > > > :
> > > > :Checking for dependency libusb - USB library... [actually in
> > > /opt/hplip/lib]
> > > > hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
> > > > Please make sure that this dependency is installed before installing
> > > > or running HPLIP.
> > > > :
> > > > :Checking for dependency make - GNU make utility to maintain groups
> > > > of programs...
> > > > hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
> > > > Please make sure that this dependency is installed before installing
> > > > or running HPLIP.
> > > > :
> > > > :Checking for dependency ppdev - Parallel port support kernel
> module....
> > > > :OK, found.
> > > > :
> > > > :Checking for dependency PyQt - Qt interface for Python...
> > > > hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
> > > > Please make sure that this dependency is installed before installing
> > > > or running HPLIP.
> > > > :
> > > > :Checking for dependency python-devel - Python development files...
> > > > hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
> > > > Please make sure that this dependency is installed before installing
> > > > or running HPLIP.
> > > > :
> > > > :Checking for dependency Python 2.3 or greater - Required for fax
> > > > functionality...
> > > > :OK, found.
> > > > :
> > > > :Checking for dependency Python 2.2 or greater - Python
> > > programming language...
> > > > :OK, found.
> > > > :
> > > > :Checking for dependency Reportlab - PDF library for Python...
> > > > hp-check[1513]: warn: :NOT FOUND! This is an OPTIONAL dependency.
> > > > Some HPLIP functionality may not function properly.
> > > > :
> > > > :Checking for dependency sane - Scanning library... [actually in
> > > > /opt/hplip/lib]
> > > > hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
> > > > Please make sure that this dependency is installed before installing
> > > > or running HPLIP.
> > > > :
> > > > :Checking for dependency sane-devel - Scanning library
> > development files...
> > > > hp-check[1513]: error: :NOT FOUND! This is a REQUIRED dependency.
> > > > Please make sure that this dependency is installed before installing
> > > > or running HPLIP.
> > > > :
> > > > :Checking for dependency scanimage - Shell scanning program...
> > > > :OK, found.
> > > > :
> > > > :Checking for dependency xsane - Graphical scanner frontend for SANE...
> > > > hp-check[1513]: warn: :NOT FOUND! This is an OPTIONAL dependency.
> > > > Some HPLIP functionality may not function properly.
> > > > :
> > > > :
> > > > :----------------------
> > > > :| HPLIP INSTALLATION |
> > > > :----------------------
> > > > :
> > > > :
> > > > :Currently installed HPLIP version...
> > > > :HPLIP 2.7.6 currently installed in '/opt/hplip/share/hplip'.
> > > > :
> > > > :Current contents of '/etc/hp/hplip.conf' file:
> > > > :# hplip.conf. Generated from hplip.conf.in by configure.
> > > >
> > > > [hpssd]
> > > > # Note: hpssd does not support dynamic ports
> > > > # Port 2207 is the IANA assigned port for hpssd
> > > > port=2207
> > > >
> > > > [hplip]
> > > > version=2.7.6
> > > >
> > > > [dirs]
> > > > home=/opt/hplip/share/hplip
> > > > run=/var/run
> > > > ppd=/opt/ppd/HP
> > > > ppdbase=/opt/ppd
> > > > doc=/opt/hplip/share/doc/hplip-2.7.6
> > > > icon=/opt/hplip/share/applications
> > > > cupsbackend=/opt/hplip/lib/cups/backend
> > > > foomatic=/opt/hplip/share/foomatic
> > > >
> > > > # Following values are determined at configure time and cannot
> > be changed.
> > > > [configure]
> > > > network-build=yes
> > > > pp-build=yes
> > > > gui-build=no
> > > > scanner-build=yes
> > > > fax-build=yes
> > > > cups11-build=no
> > > > doc-build=no
> > > > shadow-build=no
> > > > foomatic-xml-install=no
> > > > foomatic-ppd-install=yes
> > > > internal-tag=2.7.6.13
> > > >
> > > > :
> > > > :----------------------
> > > > :| INSTALLED PRINTERS |
> > > > :----------------------
> > > > :
> > > > :
> > > > :OfficeJetK80
> > > > :------------
> > > > :Type: Printer
> > > > :Installed in HPLIP?: Yes, using the hp: CUPS backend.
> > > > :Device URI: hp:/usb/OfficeJet_K80?serial=ES0911401VOH
> > > > :PPD: /etc/cups/ppd/OfficeJetK80.ppd
> > > > :PPD Description: HP OfficeJet K80 Foomatic/hpijs (recommended)
> > > > :Printer status: printer OfficeJetK80 is idle. enabled since Mon Aug
> > > > 27 13:27:26 2007
> > > > :
> > > > :OfficeJetK80Fax
> > > > :---------------
> > > > :Type: Fax
> > > > :Installed in HPLIP?: Yes, using the hpfax: CUPS backend.
> > > > :Device URI: hpfax:/usb/OfficeJet_K80?serial=ES0911401VOH
> > > > :PPD: /etc/cups/ppd/OfficeJetK80Fax.ppd
> > > > :PPD Description: HP Fax
> > > > :Printer status: printer OfficeJetK80Fax disabled since Thu Aug 30
> > > > 10:34:17 2007 -
> > > > /opt/hplip/lib/cups/backend/hpfax failed
> > > > :
> > > > :
> > > > :----------------------
> > > > :| SANE CONFIGURATION |
> > > > :----------------------
> > > > :
> > > > :'hpaio' in '/etc/sane.d/dll.conf'...
> > > > :OK, found. SANE backend 'hpaio' is properly set up.
> > > > :
> > > > :Checking output of 'scanimage -L'...
> > > > :device `hpaio:/usb/OfficeJet_K80?serial=ES0911401VOH' is a
> > > > Hewlett-Packard OfficeJet_K80 all-in-one
> > > > :
> > > > :---------------------
> > > > :| PYTHON EXTENSIONS |
> > > > :---------------------
> > > > :
> > > > :Checking 'cupsext' CUPS extension...
> > > > :OK, found.
> > > > :
> > > > :Checking 'pcardext' Photocard extension...
> > > > :OK, found.
> > > > :
> > > > :Checking 'hpmudext' I/O extension...
> > > > :OK, found.
> > > > :
> > > > :Checking 'scanext' SANE scanning extension...
> > > > :OK, found.
> > > > :
> > > > :
> > > > :-----------------
> > > > :| USB I/O SETUP |
> > > > :-----------------
> > > > :
> > > > :Checking proper HPLIP I/O setup (USB I/O only)...
> > > > :
> > > > :Checking for permissions of USB attached printers...
> > > > :
> > > > :Is user 'dsl' a member of the 'lp' group?
> > > > hp-check[1513]: warn: :NO (HPLIP USB I/O users must be member of
> > > 'lp' group)
> > > > hp-check[1513]: note: :This may not be a problem if this user will
> > > > not be printing using HPLIP USB I/O.
> > > > :
> > > > :
> > > > :-----------
> > > > :| SUMMARY |
> > > > :-----------
> > > > :
> > > > hp-check[1513]: error: :17 errors and/or warnings.
> > > > :
> > > > :Please refer to the installation instructions at:
> > > > :http://hplip.sourceforge.net/install/index.html
> > > >
> > > >
> > > >
> > > >
> > > > At 22:02 31-08-07, you wrote:
> > > >> Hey John...
> > > >>
> > > >> I'm picking up your issue. I've read through the past threads but just
> > > >> for sanity sake would you...post the output of 'hp-check -t'
> > > >>
> > > >>
> > > >> thanks
> > > >>
> > > >> jh
> > > >>
> > > >>
> > > >> John Frankish wrote:
> > > >>> Hi,
> > > >>>
> > > >>> After adding my OfficeJet K80 fax as a cups printer I get the error
> > > >>> message "/opt/hplip/lib/cups/backend/hpfax failed" when I try to fax
> > > >>> a test page.
> > > >>>
> > > >>> In a previous thread the following was stated:
> > > >>>
> > > >>>>> However there may be a problem with the K80 series
> > currently. I've been
> > > >>>>> able to reproduce a problem. The engineer that works on fax is
> > > >> unavailable
> > > >>>>> and I'll need to work with him on a solution.
> > > >>> Is this anything to do with the problem? Is there a work-around
> > > available?
> > > >>>
> > > >>> Regards
> > > >>> John
> > > >>>
> > > >>> The cups error_log gives the following output (with log level set
> > > >> to debug):
> > > >>> D [30/Aug/2007:10:34:16 -0400] [Job 1]
> > > >>> envp[18]="PPD=/opt/hplip/etc/cups/ppd/OfficeJetK80Fax.ppd"
> > > >>> D [30/Aug/2007:10:34:16 -0400] [Job 1] envp[19]="RIP_MAX_CACHE=8m"
> > > >>> D [30/Aug/2007:10:34:16 -0400] [Job 1]
> > > >>> envp[20]="CONTENT_TYPE=application/postscript"
> > > >>> D [30/Aug/2007:10:34:16 -0400] [Job 1]
> > > >>> envp[21]="DEVICE_URI=hpfax:/usb/OfficeJet_K80?serial=ES0911401VOH"
> > > >>> D [30/Aug/2007:10:34:16 -0400] [Job 1]
> > envp[22]="PRINTER=OfficeJetK80Fax"
> > > >>> D [30/Aug/2007:10:34:16 -0400] [Job 1]
> > > >>> envp[23]="FINAL_CONTENT_TYPE=printer/OfficeJetK80Fax"
> > > >>> I [30/Aug/2007:10:34:16 -0400] Started filter
> > > >>> /opt/hplip/lib/cups/filter/pstops (PID 1389) for job 1.
> > > >>> I [30/Aug/2007:10:34:16 -0400] Started filter
> > > >>> /opt/hplip/lib/cups/filter/foomatic-rip (PID 1390) for job 1.
> > > >>> I [30/Aug/2007:10:34:16 -0400] Started backend
> > > >>> /opt/hplip/lib/cups/backend/hpfax (PID 1391) for job 1.
> > > >>> D [30/Aug/2007:10:34:16 -0400] Discarding unused job-state event...
> > > >>> D [30/Aug/2007:10:34:16 -0400] cupsdProcessIPPRequest: 10
> > > >>> status_code=0 (successful-ok)
> > > >>> E [30/Aug/2007:10:34:16 -0400] PID 1391
> > > >>> (/opt/hplip/lib/cups/backend/hpfax) stopped with status 127!
> > > >>>
> > > >>>
> > > >>> D [30/Aug/2007:10:34:17 -0400] [Job 1] Found: %%EOF
> > > >>> D [30/Aug/2007:10:34:17 -0400] [Job 1] --> Continue DSC parsing now.
> > > >>> D [30/Aug/2007:10:34:17 -0400] [Job 1]
> > > >>> D [30/Aug/2007:10:34:17 -0400] [Job 1]
> > > >>> D [30/Aug/2007:10:34:17 -0400] [Job 1] Closing renderer
> > > >>> D [30/Aug/2007:10:34:17 -0400] Discarding unused
> job-progress event...
> > > >>> D [30/Aug/2007:10:34:17 -0400] [Job 1] Process dying with "error
> > > >>> closing *main::STDOUT", exit stat: 9
> > > >>> D [30/Aug/2007:10:34:17 -0400] [Job 1] error: Broken pipe (32)
> > > >>> D [30/Aug/2007:10:34:17 -0400] [Job 1] error closing *main::STDOUT
> > > >>> D [30/Aug/2007:10:34:17 -0400] [Job 1] KID3 finished
> > > >>> D [30/Aug/2007:10:34:17 -0400] [Job 1] KID3 exited with status 0
> > > >>> D [30/Aug/2007:10:34:17 -0400] [Job 1] KID4 exited with status 9
> > > >>> D [30/Aug/2007:10:34:17 -0400] [Job 1] Renderer exit stat: 9
> > > >>> D [30/Aug/2007:10:34:17 -0400] [Job 1] Renderer process finished
> > > >>> D [30/Aug/2007:10:34:17 -0400] [Job 1] Killing process 1395 (KID3)
> > > >>> D [30/Aug/2007:10:34:17 -0400] [Job 1] Process dying with "Error
> > > >>> closing renderer", exit stat: 9
> > > >>> D [30/Aug/2007:10:34:17 -0400] [Job 1] error: Illegal seek (29)
> > > >>> D [30/Aug/2007:10:34:17 -0400] [Job 1] Error closing renderer
> > > >>> E [30/Aug/2007:10:34:17 -0400] PID 1390
> > > >>> (/opt/hplip/lib/cups/filter/foomatic-rip) stopped with status 9!
> > > >>> D [30/Aug/2007:10:34:17 -0400] [Job 1] File 0 is complete.
> > > >>> I [30/Aug/2007:10:34:17 -0400] [Job 1] Backend returned status
> > > >> 127 (unknown)
> > > >>>
> > > >>>
> > > >>>
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