My scan problem WAS a dumb mistake on my part. After I got the preview, I neglected to select the portion of the image that I wanted scanned.
The only outstanding mystery now is the printers on the computers that are down showing up in the printer administration list. Sorry for all of the verbiage that wasn't even a problem. John On Wed, 2007-09-26 at 14:57 -0500, John Graddy wrote: > Here is the hp-check log. Before you waste any time looking at it, let > me fill you in (as best I can) on what I have done since posting my > original problem. I am totally confused at this point and hope that my > problem is a simple dumb mistake on my part. > > I decided to start over. Deleted my HP 6100 series printer and > re-installed HPLIP 2.7.7 using the auto-installer. After it finished, i > re-installed the printer using "sudo hp-setup". I successfully > installed the printer and a fax - no scanner was ever referenced in the > setup procedure. > > After this new install, I brought up the HP Device Manager. The result > was the same as I described in my original post, but, the delay before > the device manager appeared was much shorter. The printer works fine. > I attempted to scan (from the device manager screen) the printer test > page. > > I selected "acquire preview" and got the expected preview of the printer > test page. However, when I selected "Scan" to get the actual scan of > the page, I was presented with a blank page. Nothing that I tried would > get me to the scanned image. I finally dropped all of the scan windows > and checked my home directory. I had several files - an > xsane-conversion-hpaio:usb-Photosmart..... file and 3 files named > xsane-preview-levelX-hpaio:usb-Photosmart...... files where X was equal > to 0,1,and 2. > > I have no idea where to go from here. > > I also noted that when I went to system administration > (System->Administration->Printing) all printers on all systems were > displayed even though two of the three systems were down - not booted. > > I hope that all of this nonsense has not confused the issue too badly. > At this point, I will do virtually anything to get you the information > that you need to help me out. The hp-check.log file follows. > > Thanks, > John > > hp-check[6321]: info: : > Initializing. Please wait... > Distributor ID: Ubuntu > > Release: 7.04 > > scheduler is running > > 1.2.8 > > Linux winlin 2.6.20-16-generic #2 SMP Sun Sep 23 19:50:39 UTC 2007 i686 > GNU/Linux > > hp-check[6321]: info: : > hp-check[6321]: info: :--------------- > hp-check[6321]: info: :| SYSTEM INFO | > hp-check[6321]: info: :--------------- > hp-check[6321]: info: : > hp-check[6321]: info: :Basic system information: > hp-check[6321]: info: :Linux winlin 2.6.20-16-generic #2 SMP Sun Sep 23 > 19:50:39 UTC 2007 i686 GNU/Linux > hp-check[6321]: info: : > hp-check[6321]: info: :Distribution: > hp-check[6321]: info: :ubuntu 7.04 > hp-check[6321]: info: : > HPOJ running? > hp-check[6321]: info: :No, HPOJ is not running (OK). > hp-check[6321]: info: : > hp-check[6321]: info: :Checking Python version... > hp-check[6321]: info: :OK, version 2.5.1 installed > hp-check[6321]: info: : > hp-check[6321]: info: :Checking PyQt version... > hp-check[6321]: info: :OK, version 3.17 installed. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking SIP version... > hp-check[6321]: info: :OK, Version 4.5 installed > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for CUPS... > hp-check[6321]: info: :Status: scheduler is running > hp-check[6321]: info: :Version: 1.2.8 > hp-check[6321]: info: : > hp-check[6321]: info: :---------------- > hp-check[6321]: info: :| DEPENDENCIES | > hp-check[6321]: info: :---------------- > hp-check[6321]: info: : > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for dependency: cups - Common Unix > Printing System... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for dependency: cups-devel- Common Unix > Printing System development files... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for dependency: gcc - GNU Project C and > C++ Compiler... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for dependency: GhostScript - PostScript > and PDF language interpreter and previewer... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for dependency: libcrypto - OpenSSL > cryptographic library... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for dependency: libjpeg - JPEG > library... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for dependency: libnetsnmp-devel - SNMP > networking library development files... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for dependency: libpthread - POSIX > threads library... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for dependency: libtool - Library > building support services... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for dependency: libusb - USB library... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for dependency: make - GNU make utility > to maintain groups of programs... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for dependency: PIL - Python Imaging > Library (required for commandline scanning with hp-scan)... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for dependency: ppdev - Parallel port > support kernel module.... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for dependency: PyQt - Qt interface for > Python... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for dependency: python-devel - Python > development files... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for dependency: Python 2.3 or greater - > Required for fax functionality... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for dependency: Python 2.2 or greater - > Python programming language... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for dependency: Reportlab - PDF library > for Python... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for dependency: SANE - Scanning > library... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for dependency: SANE - Scanning library > development files... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for dependency: scanimage - Shell > scanning program... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for dependency: xsane - Graphical > scanner frontend for SANE... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: : > hp-check[6321]: info: :---------------------- > hp-check[6321]: info: :| HPLIP INSTALLATION | > hp-check[6321]: info: :---------------------- > hp-check[6321]: info: : > hp-check[6321]: info: : > hp-check[6321]: info: :Currently installed HPLIP version... > hp-check[6321]: info: :HPLIP 2.7.7 currently installed in > '/usr/share/hplip'. > hp-check[6321]: info: : > hp-check[6321]: info: :Current contents of '/etc/hp/hplip.conf' file: > hp-check[6321]: info: :# hplip.conf. Generated from hplip.conf.in by > configure. > > [hpssd] > # Note: hpssd does not support dynamic ports > # Port 2207 is the IANA assigned port for hpssd > port=2207 > > [hplip] > version=2.7.7 > > [dirs] > home=/usr/share/hplip > run=/var/run > ppd=/usr/share/ppd/HP > ppdbase=/usr/share/ppd > doc=/usr/share/doc/hplip-2.7.7 > icon=/usr/share/applications > cupsbackend=/usr/lib/cups/backend > foomatic=/usr/share/foomatic > > # Following values are determined at configure time and cannot be > changed. > [configure] > network-build=yes > pp-build=no > gui-build=yes > scanner-build=yes > fax-build=yes > cups11-build=no > doc-build=yes > shadow-build=no > foomatic-xml-install=yes > foomatic-ppd-install=no > internal-tag=2.7.7.27 > > hp-check[6321]: info: : > hp-check[6321]: info: :---------------------- > hp-check[6321]: info: :| INSTALLED PRINTERS | > hp-check[6321]: info: :---------------------- > hp-check[6321]: info: : > hp-check[6321]: info: : > hp-check[6321]: info: :DeskJet-970C > hp-check[6321]: info: :------------ > hp-check[6321]: info: :Type: Unknown > hp-check[6321]: info: :Installed in HPLIP?: No, not using the hp: or > hpfax: CUPS backend. > hp-check[6321]: info: :Device URI: > ipp://192.168.0.101:631/printers/DeskJet-970C > hp-check[6321]: info: : > hp-check[6321]: info: :Photosmart_C6100 > hp-check[6321]: info: :---------------- > hp-check[6321]: info: :Type: Printer > hp-check[6321]: info: :Installed in HPLIP?: Yes, using the hp: CUPS > backend. > hp-check[6321]: info: :Device URI: > hp:/usb/Photosmart_C6100_series?serial=MY67RD51GZ04KR > hp-check[6321]: info: :PPD: /etc/cups/ppd/Photosmart_C6100.ppd > hp-check[6321]: info: :PPD Description: HP PhotoSmart C6100 > Foomatic/hpijs (recommended) > hp-check[6321]: info: :Printer status: printer Photosmart_C6100 is idle. > enabled since Wed 26 Sep 2007 02:16:48 PM CDT > hp-check[6321]: info: : > hp-check[6321]: info: :Photosmart_C6100_fax > hp-check[6321]: info: :-------------------- > hp-check[6321]: info: :Type: Fax > hp-check[6321]: info: :Installed in HPLIP?: Yes, using the hpfax: CUPS > backend. > hp-check[6321]: info: :Device URI: > hpfax:/usb/Photosmart_C6100_series?serial=MY67RD51GZ04KR > hp-check[6321]: info: :PPD: /etc/cups/ppd/Photosmart_C6100_fax.ppd > hp-check[6321]: info: :PPD Description: HP Fax > hp-check[6321]: info: :Printer status: printer Photosmart_C6100_fax is > idle. enabled since Wed 26 Sep 2007 02:16:27 PM CDT > hp-check[6321]: info: : > hp-check[6321]: info: : > hp-check[6321]: info: :---------------------- > hp-check[6321]: info: :| SANE CONFIGURATION | > hp-check[6321]: info: :---------------------- > hp-check[6321]: info: : > hp-check[6321]: info: :'hpaio' in '/etc/sane.d/dll.conf'... > hp-check[6321]: info: :OK, found. SANE backend 'hpaio' is properly set > up. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking output of 'scanimage -L'... > hp-check[6321]: info: :device > `hpaio:/usb/Photosmart_C6100_series?serial=MY67RD51GZ04KR' is a > Hewlett-Packard Photosmart_C6100_series all-in-one > > hp-check[6321]: info: : > hp-check[6321]: info: :--------------------- > hp-check[6321]: info: :| PYTHON EXTENSIONS | > hp-check[6321]: info: :--------------------- > hp-check[6321]: info: : > hp-check[6321]: info: :Checking 'cupsext' CUPS extension... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking 'pcardext' Photocard extension... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking 'hpmudext' I/O extension... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: :Checking 'scanext' SANE scanning extension... > hp-check[6321]: info: :OK, found. > hp-check[6321]: info: : > hp-check[6321]: info: : > hp-check[6321]: info: :----------------- > hp-check[6321]: info: :| USB I/O SETUP | > hp-check[6321]: info: :----------------- > hp-check[6321]: info: : > hp-check[6321]: info: :Checking proper HPLIP I/O setup (USB I/O only)... > hp-check[6321]: info: :udev "usb_device" access mode: 0664 (OK) > hp-check[6321]: info: : > hp-check[6321]: info: :Checking for permissions of USB attached > printers... > hp-check[6321]: info: :HP Device 0x5911 at 005:003: > hp-check[6321]: info: : Device URI: > hp:/usb/Photosmart_C6100_series?serial=MY67RD51GZ04KR > hp-check[6321]: info: : Device node: /dev/bus/usb/005/003 > hp-check[6321]: info: : Mode: 0664 > hp-check[6321]: info: : UID: 0 (root) > hp-check[6321]: info: : GID: 7 (lp) > hp-check[6321]: info: : Device group and mode appear correct. > hp-check[6321]: info: : > hp-check[6321]: info: :Is user 'jwg' a member of the 'lp' group? > hp-check[6321]: info: :Yes (OK) > hp-check[6321]: info: : > hp-check[6321]: info: :Is user 'mwg' a member of the 'lp' group? > hp-check[6321]: info: :Yes (OK) > hp-check[6321]: info: : > hp-check[6321]: info: : > hp-check[6321]: info: :----------- > hp-check[6321]: info: :| SUMMARY | > hp-check[6321]: info: :----------- > hp-check[6321]: info: : > hp-check[6321]: info: :No errors or warnings. > > > > > > > On Tue, 2007-09-25 at 16:27 -0700, dwelch91 wrote: > > Please post the output of "hp-check -t" (or the log file hp-check.log) > > > > Thanks, > > > > Don > > > > > > On 9/25/07, John Graddy <[EMAIL PROTECTED]> wrote: > > I installed HPLIP 2.7.7 on Ubuntu 7.04. All went well after I > > got past > > my stupid errors. However, one problem persists. > > > > When I bring up the device manager in a terminal with the > > command > > hp-toolbox, I get a window that says: > > ERROR:No device found or unsupported device > > > > This message stays on the screen for about 1 minute and then > > the HP > > Device manager comes up. > > > > Is hp-toolbox no longer a valid command? > > > > BULLETIN: I have now found that when I use the menus: > > Applications -> Accessories -> HP Device Manager > > > > I get the same result. > > > > Am I making one last stupid error? > > > > Thanks, > > John > > > > > > > > ------------------------------------------------------------------------- > > This SF.net email is sponsored by: Microsoft > > Defy all challenges. Microsoft(R) Visual Studio 2005. > > http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/ > > _______________________________________________ > > HPLIP-Help mailing list > > HPLIP-Help@lists.sourceforge.net > > https://lists.sourceforge.net/lists/listinfo/hplip-help > > > > ------------------------------------------------------------------------- > > This SF.net email is sponsored by: Microsoft > > Defy all challenges. Microsoft(R) Visual Studio 2005. > > http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/ > > _______________________________________________ HPLIP-Help mailing list > > HPLIP-Help@lists.sourceforge.net > > https://lists.sourceforge.net/lists/listinfo/hplip-help > > > ------------------------------------------------------------------------- > This SF.net email is sponsored by: Microsoft > Defy all challenges. Microsoft(R) Visual Studio 2005. > http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/ > _______________________________________________ > HPLIP-Help mailing list > HPLIP-Help@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/hplip-help ------------------------------------------------------------------------- This SF.net email is sponsored by: Microsoft Defy all challenges. Microsoft(R) Visual Studio 2005. http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/ _______________________________________________ HPLIP-Help mailing list HPLIP-Help@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/hplip-help
