Hi John, Thank you for your help.
Below is the hp-check output. I use the printer via an ethernet connection. Also, the output says that I do not have Reportlab - PDF library for Python installed. This is not correct. I do have it installed; output of 'rpm -q python-reportlab' is 'python-reportlab-1.19-5mdv2007.1'. Currently I am using HPLIP 2.7.10. The problem is the same as when I was using 2.7.9. Thanks, David hp-check[7059]: info: : Initializing. Please wait... Distributor ID: MandrivaLinux Release: 2007.1 scheduler is running 1.2.10 Linux localhost 2.6.17-16mdv #1 SMP Wed Sep 26 16:10:48 EDT 2007 i686 Intel(R) Pentium(R) M processor 1400MHz GNU/Linux hp-check[7059]: info: : hp-check[7059]: info: :--------------- hp-check[7059]: info: :| SYSTEM INFO | hp-check[7059]: info: :--------------- hp-check[7059]: info: : hp-check[7059]: info: :Basic system information: hp-check[7059]: info: :Linux localhost 2.6.17-16mdv #1 SMP Wed Sep 26 16:10:48 EDT 2007 i686 Intel(R) Pentium(R) M processor 1400MHz GNU/Linux hp-check[7059]: info: : hp-check[7059]: info: :Distribution: hp-check[7059]: info: :mandriva 2007.1 hp-check[7059]: info: : HPOJ running? hp-check[7059]: info: :No, HPOJ is not running (OK). hp-check[7059]: info: : hp-check[7059]: info: :Checking Python version... hp-check[7059]: info: :OK, version 2.5.0 installed hp-check[7059]: info: : hp-check[7059]: info: :Checking PyQt version... hp-check[7059]: info: :OK, version 3.14 installed. hp-check[7059]: info: : hp-check[7059]: info: :Checking SIP version... hp-check[7059]: info: :OK, Version 4.2.1 installed hp-check[7059]: info: : hp-check[7059]: info: :Checking for CUPS... hp-check[7059]: info: :Status: scheduler is running hp-check[7059]: info: :Version: 1.2.10 hp-check[7059]: info: : hp-check[7059]: info: :Checking for Reportlab... warning: Version < 2.0 (1.2). HPLIP fax coverpages requires Reportlab 2.0+. hp-check[7059]: info: : hp-check[7059]: info: :---------------- hp-check[7059]: info: :| DEPENDENCIES | hp-check[7059]: info: :---------------- hp-check[7059]: info: : hp-check[7059]: info: : hp-check[7059]: info: :Checking for dependency: cups - Common Unix Printing System... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: :Checking for dependency: cups-devel- Common Unix Printing System development files... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: :Checking for dependency: gcc - GNU Project C and C++ Compiler... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: :Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: :Checking for dependency: libcrypto - OpenSSL cryptographic library... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: :Checking for dependency: libjpeg - JPEG library... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: :Checking for dependency: libnetsnmp-devel - SNMP networking library development files... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: :Checking for dependency: libpthread - POSIX threads library... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: :Checking for dependency: libtool - Library building support services... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: :Checking for dependency: libusb - USB library... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: :Checking for dependency: make - GNU make utility to maintain groups of programs... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: :Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: :Checking for dependency: ppdev - Parallel port support kernel module.... error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP. hp-check[7059]: info: :To install this dependency, execute this command: hp-check[7059]: info: :su -c "modprobe ppdev" hp-check[7059]: info: : hp-check[7059]: info: :Checking for dependency: PyQt - Qt interface for Python... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: :Checking for dependency: python-devel - Python development files... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: :Checking for dependency: Python 2.3 or greater - Required for fax functionality... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: :Checking for dependency: Python 2.2 or greater - Python programming language... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: :Checking for dependency: Reportlab - PDF library for Python... warning: NOT FOUND! This is an OPTIONAL dependency. Some HPLIP functionality may not function properly. hp-check[7059]: info: :To install this dependency, execute this command: hp-check[7059]: info: :su - -c "urpmi --auto python-reportlab" hp-check[7059]: info: : hp-check[7059]: info: :Checking for dependency: SANE - Scanning library... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: :Checking for dependency: SANE - Scanning library development files... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: :Checking for dependency: scanimage - Shell scanning program... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: :Checking for dependency: xsane - Graphical scanner frontend for SANE... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: : hp-check[7059]: info: :---------------------- hp-check[7059]: info: :| HPLIP INSTALLATION | hp-check[7059]: info: :---------------------- hp-check[7059]: info: : hp-check[7059]: info: : hp-check[7059]: info: :Currently installed HPLIP version... hp-check[7059]: info: :HPLIP 2.7.10 currently installed in '/usr/share/hplip'. hp-check[7059]: info: : hp-check[7059]: info: :Current contents of '/etc/hp/hplip.conf' file: hp-check[7059]: info: :# hplip.conf. Generated from hplip.conf.in by configure. [hpssd] # Note: hpssd does not support dynamic ports # Port 2207 is the IANA assigned port for hpssd port=2207 [hplip] version=2.7.10 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/HP ppdbase=/usr/share/ppd doc=/usr/share/doc/hplip-2.7.10 icon=/usr/share/applications cupsbackend=/usr/lib/cups/backend foomatic=/usr/share/foomatic # Following values are determined at configure time and cannot be changed. [configure] network-build=yes pp-build=no gui-build=yes scanner-build=yes fax-build=yes cups11-build=no doc-build=yes shadow-build=no foomatic-xml-install=yes foomatic-ppd-install=no internal-tag=2.7.10.11 hp-check[7059]: info: : hp-check[7059]: info: :---------------------- hp-check[7059]: info: :| INSTALLED PRINTERS | hp-check[7059]: info: :---------------------- hp-check[7059]: info: : hp-check[7059]: info: : hp-check[7059]: info: :GENERICpdf hp-check[7059]: info: :---------- hp-check[7059]: info: :Type: Unknown hp-check[7059]: info: :Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend. hp-check[7059]: info: :Device URI: cups-pdf:/localhost hp-check[7059]: info: :PPD: /etc/cups/ppd/GENERICpdf.ppd hp-check[7059]: info: :PPD Description: Generic PostScript Printer hp-check[7059]: info: :Printer status: printer GENERICpdf is idle. enabled since Fri 07 Sep 2007 20:39:44 EST warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP. hp-check[7059]: info: :Officejet_Pro_K5400 hp-check[7059]: info: :------------------- hp-check[7059]: info: :Type: Printer hp-check[7059]: info: :Installed in HPLIP?: Yes, using the hp: CUPS backend. hp-check[7059]: info: :Device URI: hp:/net/Officejet_Pro_K5400?ip=192.168.1.65 hp-check[7059]: info: :PPD: /etc/cups/ppd/Officejet_Pro_K5400.ppd hp-check[7059]: info: :PPD Description: HP OfficeJet Pro K5400 Foomatic/hpijs (recommended) hp-check[7059]: info: :Printer status: printer Officejet_Pro_K5400 is idle. enabled since Wed 24 Oct 2007 11:26:33 EST hp-check[7059]: info: : hp-check[7059]: info: :---------------------- hp-check[7059]: info: :| SANE CONFIGURATION | hp-check[7059]: info: :---------------------- hp-check[7059]: info: : hp-check[7059]: info: :'hpaio' in '/etc/sane.d/dll.conf'... hp-check[7059]: info: :OK, found. SANE backend 'hpaio' is properly set up. hp-check[7059]: info: : hp-check[7059]: info: :Checking output of 'scanimage -L'... hp-check[7059]: info: : No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sane-find-scanner tool (if appropriate). Please read the documentation which came with this software (README, FAQ, manpages). hp-check[7059]: info: : hp-check[7059]: info: :--------------------- hp-check[7059]: info: :| PYTHON EXTENSIONS | hp-check[7059]: info: :--------------------- hp-check[7059]: info: : hp-check[7059]: info: :Checking 'cupsext' CUPS extension... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: :Checking 'pcardext' Photocard extension... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: :Checking 'hpmudext' I/O extension... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: :Checking 'scanext' SANE scanning extension... hp-check[7059]: info: :OK, found. hp-check[7059]: info: : hp-check[7059]: info: : hp-check[7059]: info: :----------------- hp-check[7059]: info: :| USB I/O SETUP | hp-check[7059]: info: :----------------- hp-check[7059]: info: : hp-check[7059]: info: : hp-check[7059]: info: :Checking for permissions of USB attached printers... hp-check[7059]: info: : hp-check[7059]: info: :----------- hp-check[7059]: info: :| SUMMARY | hp-check[7059]: info: :----------- hp-check[7059]: info: : error: 4 errors and/or warnings. hp-check[7059]: info: : hp-check[7059]: info: :Summary of needed commands to run to satisfy missing dependencies: hp-check[7059]: info: :su -c "modprobe ppdev" hp-check[7059]: info: :su - -c "urpmi --auto python-reportlab" hp-check[7059]: info: : hp-check[7059]: info: :Please refer to the installation instructions at: hp-check[7059]: info: :http://hplip.sourceforge.net/install/index.html On Thu, Oct 25, 2007 at 11:59:06AM -0700, John Hosszu wrote: > Could you run the following command, > hp-check -t > > > and post the output back. > > thanks > > jh > > > > David Hayes wrote: > > Hi, > > > > I am using hplip with a k5400dn. On the whole everything works well, > > however, in duplex mode the back page is shifted 4mm toward the top. This > > often causes the top of the page to be chopped off. Does anyone know of a > > solution? > > > > Thank you, > > > > David > > > > > > ------------------------------------------------------------------------- > > This SF.net email is sponsored by: Splunk Inc. > > Still grepping through log files to find problems? Stop. > > Now Search log events and configuration files using AJAX and a browser. > > Download your FREE copy of Splunk now >> http://get.splunk.com/ ------------------------------------------------------------------------- This SF.net email is sponsored by: Splunk Inc. Still grepping through log files to find problems? Stop. Now Search log events and configuration files using AJAX and a browser. Download your FREE copy of Splunk now >> http://get.splunk.com/ _______________________________________________ HPLIP-Help mailing list HPLIP-Help@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/hplip-help