rBart - 

Thanks for your reply. Yes, I was referring to the replies in this thread, 
most of which sounded something like, "I don't have a problem getting it to 
work, sounds like you are a moron." Even if the OP wasn't at all tactful, 
there's still at least a reasonable chance that he wasn't the problem here. 
Effectively calling someone stupid because you don't like what they said 
isn't terribly constructive, as Torsten noted. If nothing else, it's a way 
of calling everyone who can't figure out how to get Hugin to work, whether 
like Hugues or not, stupid. 

Aside from that, I completely agree. Not perfect, but surprising it works 
as well as it does. Maintaining it is a challenge. And as I've said in 
every post now, the developers should be respected and appreciated. Here's 
to hoping 2014 is better than 2013. 



On Thursday, May 15, 2014 1:52:39 PM UTC-4, Bart van Andel wrote:
>
> Jeff,
>
> On Thursday, May 15, 2014 2:12:34 PM UTC+2, Jeff W wrote:
>>
>> The only reason I've entered this discussion at all is that following 
>> Hugues' admittedly not-terribly-helpful post, the universal response from 
>> the community was what we might call the Apple playbook: blame the user. 
>> You didn't take time to get to know the software. You must not understand 
>> what's going on. You're holding it wrong. You're not computer savvy enough. 
>> You are just part of the point and shoot crowd that wants a one click 
>> solution. You should be using Linux instead of Windoze. Etc.
>>
>
> By "universal response" I assume you are referring to the responses in 
> this specific thread, which started by a rather hostile message basically 
> calling crap on everything Hugin is about. That's arguably not the best way 
> to get any help at all.
>
> There are numerous threads pointing out various (far too many) problems of 
> Hugin on various kinds of systems. Most of them were written in a much more 
> relaxed tone, resulting in a completely different kind of discussion from 
> the one in this here thread. You'll agree with me that nice questions 
> deserve nice answers, whereas questions asked like the developers produced 
> nothing but an executable pile of steaming shit deserve to be flushed down 
> the toilet, or at the very least may expect some "less subtle" responses.
>
> Consider this example. You are helping out in a shop which gives away 
> refurbished electronics equipment to people who cannot afford it. Of course 
> you are doing this without compensation, and only if you have spare time 
> left after your busy everyday job and other activities. Someone enters the 
> shop, carrying with him a faulty hard drive. Which complaint would you 
> prefer:
> - "This hard drive is utter shit, I tried to connect it to my computer 
> once and it didn't work!", or
> - "Something is wrong with this device, my computer does not recognize it 
> somehow. The light is blinking and the drive seems to be spinning, but no 
> matter what USB port I try, my OS cannot see it."
>
> I guess the answer is obvious. Maybe you'd still try to help out a rude 
> customer, but with a lot less willingness than when helping a polite 
> customer.
>
>
> I agree with you however that Hugin severely lacks in stability and speed, 
> and that the UI and workflow could use improvement. Long time user here, 
> not very happy yet with the current state of the (new) UI, but I know 
> enough about the program to work around most annoyances most of the time. 
> However, considering almost everything is done in the spare time of a 
> pretty diverse group of contributors, without an architecture overseeing 
> things or a lot of code review, I don't think it's a bad product at all. 
> Supporting the subtleties of several different kinds of OS (Linux, iOS, 
> Windows, all in several flavors) isn't a straightforward task. Many 
> libraries are involved, some of which require (or have required in the 
> past) adaptation specific for Hugin. Not an easy thing to maintain.
>
> In the end, it's a complex product, far from perfect, but still a hell of 
> an accomplishment. And I'm usually very happy with the results it produces, 
> especially considering I shoot almost everything hand-held with auto 
> exposure.
>
> --
> Bart
>

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