i actually do not see what the problem is doug. they did give you a loaner to your specifications at THEIR expense...
just sayin. Grey Aengus (aka Jim)http://www.greyaengus.com often in error, never in doubt --- On Tue, 7/14/09, Doug Harvey <[email protected]> wrote: > From: Doug Harvey <[email protected]> > Subject: [HG-new] Re: Olympic > To: [email protected] > Date: Tuesday, July 14, 2009, 11:43 PM > > Actually, if you want to give me my money back, we can do > that, too. I'll > ship the loaner instrument back to you. At this point > I would almost prefer > that we do that. > > dh > > > ----- Original Message ----- > From: "Cali and Alden Hackmann" <[email protected]> > To: <[email protected]> > Sent: Tuesday, July 14, 2009 6:34 PM > Subject: [HG-new] Re: Olympic > > > > > > Dear Doug, > > > > You are absolutely correct. Alden and I are > horrible people. We are > > selfish > > and make crappy instruments. We don't know what we are > doing and we have > > never > > helped anyone in the hurdy-gurdy world. We have > obviously been put on > > this > > earth to make your life difficult. Your needs > are certainly more > > important > > than anyone else's and we really understand that you > need for us to stop > > everything else that we are doing and pay attention to > you. > > > > Your instrument will be ready as soon as I finish > repairing the damage > > caused > > to it by exposure to very low humidity. Until > then, you have available to > > you > > at our expense an instrument that is virtually > identical to the one you > > ordered, strung precisely as you requested. As > to exactly when you will > > receive your instrument I cannot tell you. We > have among other things a > > funeral to attend this weekend which will interrupt > our schedule yet > > again. > > As soon as I can figure out how to get those pesky > relatives to die when > > it is > > convenient I will have a better idea when I will have > your instrument > > finished. > > > > Now that we have answered your question, and admitted > our faults, will you > > please contact us directly and stop wasting time and > bandwidth for other > > members of this list? They are nice people and > deserve to have a > > reasonable > > environment in which to discuss matters which interest > and concern them. > > > > > > Cali Hackmann > > > > > > > > > >> > >> Alden and Cali Hackman, > >> > >> I still haven't gotten a simple answer to my > question about the status of > >> my > >> instrument. I was promised a phone call or > some sort of report on the > >> status of the repairs. Nada. > >> > >> The instrument was not strung they way I ordered, > the center seam on the > >> back was not glued or it was glued poorly, the > chanter strings were not > >> the > >> strings your own website said they would be, and > you've been > >> unresponsive. > >> To your credit, you did ship me a loaner and paid > for shipping my > >> instrument > >> back for repair, which I do appreciate. > >> > >> However, it was my $2500 you have spent and I > still don't have an > >> instrument. It has been one year since I > sent the down payment and was > >> told > >> I'd be a happy little camper in three months. > >> > >> This public message seems to be the only way I can > get a response at all > >> from you, and not much of one at that. These > messages will BE the > >> "regular > >> programming" until I get my REPAIRED instrument > back. > >> > >> This is not comfortable for me either -- it's a > bit nauseating, really. > >> And > >> as for how many hours you've been teaching . . . > well, it's a tough old > >> world and I teach a lot of hours, too. But I > don't treat people with the > >> apparent disdain with which you have treated me. > >> > >> Best regards, > >> > >> Doug Harvey > >> Lawrence, KS > >> > >> > >> Douglas Harvey, Ph.D. > >> Adjunct Professor of History > >> www.RowanCelticMusic.com > >> www.DougHarvey.org > >> "I would not lead you into the > >> promised land if I could, because > >> somebody else would lead you out." > > % > > > > > > > > > > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "hurdygurdy" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/hurdygurdy The rules of posting, courtesy, and other list information may be found at http://hurdygurdy.com/mailinglist/index.htm. To reduce spam, posts from new subscribers are held pending approval by the webmaster. -~----------~----~----~----~------~----~------~--~---
