Much as we appreciate the support, I'm going to ask that we simply end this
topic.  Now.

Alden the listmaster

>
> i actually do not see what the problem is doug.  they did give you a loaner
> to your  specifications at THEIR expense...
>
> just sayin.
>
>
> Grey Aengus (aka Jim)http://www.greyaengus.com often in error, never in doubt
>
>
> --- On Tue, 7/14/09, Doug Harvey <[email protected]> wrote:
>
>> From: Doug Harvey <[email protected]>
>> Subject: [HG-new] Re: Olympic
>> To: [email protected]
>> Date: Tuesday, July 14, 2009, 11:43 PM
>>
>> Actually, if you want to give me my money back, we can do
>> that, too.  I'll
>> ship the loaner instrument back to you.  At this point
>> I would almost prefer
>> that we do that.
>>
>> dh
>>
>>
>> ----- Original Message -----
>> From: "Cali and Alden Hackmann" <[email protected]>
>> To: <[email protected]>
>> Sent: Tuesday, July 14, 2009 6:34 PM
>> Subject: [HG-new] Re: Olympic
>>
>>
>> >
>> > Dear Doug,
>> >
>> > You are absolutely correct.  Alden and I are
>> horrible people.  We are
>> > selfish
>> > and make crappy instruments. We don't know what we are
>> doing and we have
>> > never
>> > helped anyone in the hurdy-gurdy world.  We have
>> obviously been put on
>> > this
>> > earth to make your life difficult.  Your needs
>> are certainly more
>> > important
>> > than anyone else's and we really understand that you
>> need for us to stop
>> > everything else that we are doing and pay attention to
>> you.
>> >
>> > Your instrument will be ready as soon as I finish
>> repairing the damage
>> > caused
>> > to it by exposure to very low humidity.  Until
>> then, you have available to
>> > you
>> > at our expense an instrument that is virtually
>> identical to the one you
>> > ordered, strung precisely as you requested.  As
>> to exactly when you will
>> > receive your instrument I cannot tell you.  We
>> have among other things a
>> > funeral to attend this weekend which will interrupt
>> our schedule yet
>> > again.
>> > As soon as I can figure out how to get those pesky
>> relatives to die when
>> > it is
>> > convenient I will have a better idea when I will have
>> your instrument
>> > finished.
>> >
>> > Now that we have answered your question, and admitted
>> our faults, will you
>> > please contact us directly and stop wasting time and
>> bandwidth for other
>> > members of this list?  They are nice people and
>> deserve to have a
>> > reasonable
>> > environment in which to discuss matters which interest
>> and concern them.
>> >
>> >
>> > Cali Hackmann
>> >
>> >
>> >
>> >
>> >>
>> >> Alden and Cali Hackman,
>> >>
>> >> I still haven't gotten a simple answer to my
>> question about the status of
>> >> my
>> >> instrument.  I was promised a phone call or
>> some sort of report on the
>> >> status of the repairs.  Nada.
>> >>
>> >> The instrument was not strung they way I ordered,
>> the center seam on the
>> >> back was not glued or it was glued poorly, the
>> chanter strings were not
>> >> the
>> >> strings your own website said they would be, and
>> you've been
>> >> unresponsive.
>> >> To your credit, you did ship me a loaner and paid
>> for shipping my
>> >> instrument
>> >> back for repair, which I do appreciate.
>> >>
>> >> However, it was my $2500 you have spent and I
>> still don't have an
>> >> instrument.  It has been one year since I
>> sent the down payment and was
>> >> told
>> >> I'd be a happy little camper in three months.
>> >>
>> >> This public message seems to be the only way I can
>> get a response at all
>> >> from you, and not much of one at that.  These
>> messages will BE the
>> >> "regular
>> >> programming" until I get my REPAIRED instrument
>> back.
>> >>
>> >> This is not comfortable for me either -- it's a
>> bit nauseating, really.
>> >> And
>> >> as for how many hours you've been teaching . . .
>> well, it's a tough old
>> >> world and I teach a lot of hours, too.  But I
>> don't treat people with the
>> >> apparent disdain with which you have treated me.
>> >>
>> >> Best regards,
>> >>
>> >> Doug Harvey
>> >> Lawrence, KS
>> >>
>> >>
>> >> Douglas Harvey, Ph.D.
>> >> Adjunct Professor of History
>> >> www.RowanCelticMusic.com
>> >> www.DougHarvey.org
>> >> "I would not lead you into the
>> >> promised land if I could, because
>> >> somebody else would lead you out."
>> > %
>> >
>> >
>> > >
>>
>>
>> >
>>
>
>
>
>
> >
>


Cali and Alden Hackmann
Olympic Musical Instruments - hurdy-gurdies
A & C Embroidery - boutique embroidery
Bois de Mallorne - audio production
stained glass, laser art

"I am an optimist. It does not seem too much use being anything else."

                                         - Winston Churchill


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