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Article Title: Credit Card Processors - Top Tips on Choosing the Right Provider 
for Your Small Business
Author: Daljeet Sidhu
Category: Business, E-Business, Finance
Word Count: 478
Keywords: credit card processing, merchant account, merchant account service,  
credit merchant account
Author's Email Address: [email protected]
Article Source: http://www.distributeyourarticles.com
------------------ ARTICLE START ------------------

A business that selects a credit card processing (CCP) agency, solely because 
of its cheap processing rates, is making a grave mistake. Processing fee is 
only a small part of the complete CCP solution you buy from the provider. You 
must evaluate the other services offered by a merchant account provider before 
signing it on.

Follow these guidelines to assess a credit card processor:

Verify the customer care service

A business may need the help of customer care often in the initial days of 
using the point-of-sale terminals and installed software. It is important that 
customer care personnel respond without delay, or you may lose the sale. A 
credit card (CC) processor that has 24x7 customer care services is always 
preferable since an immediate solution is required when you face CCP problems.

Enquire about the quality of customer care service from current and past 
customers. This will give you an idea of the agency's attitude towards customer 
care service, knowledge level of the personnel, promptness of the response and 
what they are being charged for the service.

Enquire about the security features offered for card-less transactions

Most internet CCP agency offer security features for card-less payments to 
reduce the risk of credit card fraud. Security features include encryption of 
CC information, address verification, IP address blocking, etc. Advanced 
security options make the credit card transactions safer, but may cost extra. 

Understand the fee structure

Card processors charge fees other than the discount fee, under various names. 
Make sure all the fees are included in the contract and that there are no 
hidden fees or ambiguous terms and conditions. Never sign a contract without 
having your lawyer go over it.

Verify the reputation

The market is full of big and small CCP agencies offering cheap and fast 
services. Some of these may not even be legitimate. Do not deal with an agency 
without checking its references. If the agency does not have any customer 
referrals, check out its rating in the Better Business Bureau. Any complaints 
or disputes against the agency should be listed here. Question the provider on 
these matters.

Get contact names, numbers and email addresses

The merchant must have details such as the name of the credit card processor, 
physical address, a contact person's name, phone number and email address. 
Having the contact details of other company representatives is also a good 
strategy to assure fast and timely response. There may be occasions when 
customer care may not meet your requirements.

Contracts with CCP vendors are usually multi-year and you would not want to be 
tied down with an agency that may not be legitimate. You need to be wary of 
agencies that offer reasonable rates initially and then start springing the 
hidden costs. It is important to verify the reputation and processes of a CCP 
agency before signing it on. A reliable and efficient vendor will not only help 
you increase sales, but also provide financial protection.

http://www.tradeseam.com/smallbusiness/buying-guides/view-buying-guide/852/Credit+Card+Processing
http://www.tradeseam.com/smallbusiness/business-resources/get-free-quotes/852/Credit+Card+Processing
http://www.tradeseam.com/smallbusiness/leads/small-business-leads

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