I'm not sure if this should be an integrated part of the OS, or a separate activity, but let me propose a view of the latter:
Suppose we create a "Suggestion Box" activity, which offers a streamlined interface for providing suggestions. Have the suggestions all get sent to, for instance, [EMAIL PROTECTED] Or, if you want to split based on language, [EMAIL PROTECTED] Then we'll have a repository of all the feedback and suggestions that come in readily accessible, archived, and searchable, and we can discuss them "in place" on the lists, and break things out into trac tickets as needed. As an addendum to this idea, I'd really like to see the Log activity gain similar support, so that in addition to offering a view of logs, it provided a way to send feedback reports, automatically including necessary data such as serial number, build number, hardware, etc. This would also make it really easy to attach logs to feedback. It should be possible to send logs to the right people, according to a URL in the activity.info file for each. Finally, if people are really ambitious, what we really need is this: http://mydreamapp.com/contestants/view/kevincapizzi/idea/ . Call it the "Discuss" activity. The idea is to create a simple streamlined interface through which to interact with any online forum you subscribe to. We could pre-populate this with our support forum, and create forums for suggestions, logs, and other needs as well. This, I feel, could be fantastic. - Eben On Tue, Sep 16, 2008 at 5:45 PM, Christoph Derndorfer <[EMAIL PROTECTED]> wrote: > Mmmm, I know I'm being the cranky one here today but I can't be the > only one thinking that IRC (or any activity based on it) isn't all > great a solution. Even for an immediate stop-gap solution it sucks. A > lot. > > As C.Scott mentioned we really need two solutions: a social one and a > technological one. For the social one we need to get people to > deployments. For the technical one we need to find the easiest possible > way for people to get comments, suggestions, ideas, rants from wherever > they are to this list and other appropiate places. > > Here's my current thinking: > > Screw the non-existant "Show me the code" functionality and turn this > into "kick a developer's ass" button;-) > > Seriously, also with regard to the recent Windows XP in Peru > announcement what we need to do is offer a competitive advantage to > such a solution. I know I > being a pain about a this but I truly believe that a well-established > feedback-loop between deployments and developers is one of the key USPs > here. > > At the end of the day this is of course a major decision in terms of > Sugar Labs' scope. Personally, I'm still a fan of a very early message > by Ivan K. which specifically asked for Sugar Labs to be more than > "just" a software outfit... > > Anyway, 'nuff said for a day, > Christoph > > Zitat von Walter Bender <[EMAIL PROTECTED]>: > >> All very good points. At the time, there were a number of issues we >> hadn't resolved: what channel to default to ; what to do at the back >> end in terms of manning the channel(s); what to do about language -- >> not of the tool, but the discussion; (now that we have the Sugar >> Control Panel, some of these are all less of an issue) etc. >> >> -walter >> >> On Tue, Sep 16, 2008 at 4:21 PM, C. Scott Ananian <[EMAIL PROTECTED]> wrote: >>> On Tue, Sep 16, 2008 at 4:08 PM, Walter Bender >>> <[EMAIL PROTECTED]> wrote: >>>> The XoIRC Activity was designed for exactly that. >>> >>> Can we dust it off and improve it then? It's not translated, it >>> requires kids to type in obscure irc commands (/msg, etc), and there's >>> no way to 'leave a suggestion' that persists. The title 'XoIRC' >>> doesn't mean 'go here to get help or make a suggestion' in any >>> language I know of. >>> --scott >>> >>> -- >>> ( http://cscott.net/ ) >>> >> > > > > -- > Christoph Derndorfer > co-editor, olpcnews > url: www.olpcnews.com > e-mail: [EMAIL PROTECTED] > > _______________________________________________ > IAEP -- It's An Education Project (not a laptop project!) > [email protected] > http://lists.sugarlabs.org/listinfo/iaep > _______________________________________________ IAEP -- It's An Education Project (not a laptop project!) [email protected] http://lists.sugarlabs.org/listinfo/iaep
