On Thu, Sep 18, 2008 at 4:19 PM, Greg Smith <[EMAIL PROTECTED]> wrote: > Hi Eben, > > There's already a lot of feedback. Start sifting :-) Please post > anything you aggregate and think we should work on to the 9.1 page: > http://wiki.laptop.org/go/9.1.0
None of us have time to aggregate, if we even find out where we might pull info from. That's the point I'm getting at. I want a way to make this info readily accessible to everyone, without devoting half of my week to scouring scattered sources. That could be a full time job. Also, I'm not sure that aggregating on the 9.1 page is a good solution. That's a good way for a lot of good feedback to get lost in 6 months. I'd rather have a mailing list, or forum, or some other form of database from which we can reference individual responses on trac tickets, so that the feedback can live on as a reference in a place we won't lose it. A mailing list sounds like the easiest solution, at least short term. - Eben > In addition, a feedback activity seems like an easy short term win. > Could be posted and shared quickly and easily. If it gets traction it > would help motivate a solution built in the core OS/UI. > > Thanks, > > Greg S > > Eben Eliason wrote: >> >> On Wed, Sep 17, 2008 at 12:53 PM, Greg Smith <[EMAIL PROTECTED]> >> wrote: >>> >>> Hi All, >>> >>> On this: >>> > Perhaps you would be interested in http://dev.laptop.org/ticket/6950. >>> I >>> > > think all these things would go together nicely. >>> >>> "Changed 2 months ago by gregorio >>> milestone deleted Milestone Never Assigned deleted " >>> >>> When I started at OLPC one of the first things I did was clean up the >>> roadmap in Trac. There were a handful of vague "may want to do it in the >>> future" milestones. I deleted a few of those before I realized that it >>> would also remove them from the bug IDs. That's why you see these >>> messages. >>> >>> We do need to figure out where to put it on the roadmap and I'm not >>> opposed to this idea. >>> >>> On the subject of gathering input from users its been a recurring theme >>> of the lists and I have commented on it several times. Its an important >>> problem which we must grapple with. Initially I thought "we need more >>> input and information". Then in December I started to realize how much >>> input is already available. I collected some of them on my talk page at: >>> http://wiki.laptop.org/go/User_talk:Gregorio >>> >>> There are wikis, forums, moodles and other sites already full of >>> suggestions and comments about the product. Aside from the ones on my >>> talk page I can mention >>> - Moodle out of Peru: http://www.innovavirtual.org/moodleperu/ >>> - Forum in Uruguay http://www.mediagala.com/rap/foro/ >>> - Our OLPC forum http://en.forum.laptop.org/ >>> and of course the olpc-sur list. >> >> This is fantastic; was I among few who didn't know of their existence? >> I might be, but we could probably do a better job exposing this kind >> of information. >> >>> Also I understand that kids in Uruguay and elsewhere have been >>> downloading this activity: http://wiki.laptop.org/go/XoIRC and it has a >>> default channel which has been very active. There is also a spanish IRC >>> channel which has seen a lot of use. >>> >>> Even the question of which is the right tool to gather more suggestions >>> is something we should ask people to suggest! If you want people to give >>> input, its better to ask them what works best for them than to decide >>> that yourself. I have been mulling over the best communication channels >>> with Pablo out of Uruguay for 9 moths and we still don't have a >>> definitive answer. >>> >>> For me, the question is not so much how do we gather more input as how >>> do we respond to the input already expressed. >> >> I think this misses a very crucial element, which is >> locating/aggregating the data. If there's no channel through which >> the data can be collected, searched, or organized, we have little hope >> of responding to it. The main reason I think that something in the >> realm of a "Suggestion Box" activity is needed is not *only* so that >> kids and teachers have a place to express their thoughts, but just as >> much so that their efforts can be collected and reviewed by all who >> are interested, in a common place. (Which, in turn, should ensure that >> their thoughts are more likely to effect change.) >> >>> The requests do not generally come in like: I want a button on the >>> right. The people using the XO are teaching or learning so the request >>> is usually more like: its too slow make it faster or I need better tools >>> to teach geometry. See the Sur list for some comments like that. >> >> This is true, of course. It could lead to a lot of feedback, much of >> it not succinct or strictly targeted, but at least we'd have it in a >> place where all can find it. If our biggest problem is sifting >> through *too much* feedback, then we're in good shape. Let's find a >> way to put it all to good use! >> >> - Eben >> >>> After an intial suggestions, you need a further discussion befoe it gets >>> to exactly what code needs to be written. In terms of how we engage that >>> dialog, I wrote a brief explanation of how I think it should work at: >>> http://wiki.laptop.org/go/User:Gregorio >>> >>> We're now engaged in the practice of it and we need that piece along >>> with the theory to get it right. >>> >>> In terms of building in a "please fix it" button, I'm in favor of that. >>> I think it should be an activity not a piece of the OS until we can >>> prove the concept and show that we can collect good feedback, generate a >>> meanigful dialog and most importantly respond in a constructive way to >>> the requests. >>> >>> Lastly, if a user has asked for something which is documented and well >>> defined and we think it should be built then go ahead and put it on the >>> 9.1 page: http://wiki.laptop.org/go/9.1.0 I just ask that you sign it or >>> put it on the talk page. >>> >>> To Christoph's original point. They already asked, now we need to >>> deliver on that. How about starting with this one: >>> http://wiki.laptop.org/go/9.1.0#Touchpad >>> or this one: >>> http://wiki.laptop.org/go/9.1.0#Longer_Battery_Life >>> >>> :-) >>> >>> I hope that's constructive. I want to see more feedback and more >>> responsiveness to requests. My main point is that the ball is in our >>> court. Once we find people to engage with the only way to get there is >>> with a rich dialog where we learn about the users and they learn about >>> building software. >>> >>> Thanks, >>> >>> Greg S >>> >>> >>> >>> _______________________________________________ >>> IAEP -- It's An Education Project (not a laptop project!) >>> [email protected] >>> http://lists.sugarlabs.org/listinfo/iaep >>> >> > > _______________________________________________ IAEP -- It's An Education Project (not a laptop project!) [email protected] http://lists.sugarlabs.org/listinfo/iaep
