It isn't obvious at first glance why this particular site appeals to you. Could you describe its features and the problems you think they address?
thanks. -walter On Wed, Jul 29, 2009 at 9:35 AM, Sebastian Dziallas<[email protected]> wrote: > Hi everybody, > > it's really good to see this discussion getting off the ground. While > being at LinuxTag, we discussed with some folks how to improve the way > of getting feedback from our users, without putting too much barriers in > their way. > > So while looking around and at various issue tracking systems, I > discovered GetSatisfaction. I had seen that before already, but wasn't > sure of its current state. There you go: http://getsatisfaction.com/ > > GetSatisfaction is also used by other open source projects like Songbird > (which might also be a good place to an idea how such an instance looks > like): http://getsatisfaction.com/songbird > > So as you can see, users gain various possibilities of interacting with > the developers here. They can ask questions, report issues and so on. > Others go ahead and comment and vote an entry up and down so that > developers can see what's more and what's less important. Finally, a > developer can also put a "we're working on it" or "we're aware of this > problem" flag on an entry, to make the current state more obvious. > > In my opinion, this might be a good way of inviting more people to give > us feedback (I'm not suggesting to abandon trac, I guess we should use > that to track issues ourselves, too). For example, if we created such an > instance and mentioned it in the next press release, I'm pretty sure it > could work out well. > > Well, GetSatisfaction is a company. So they have various plans (also a > free one, which looks like it would probably already be enough), while I > guess we could also contact them directly. > > So. What do you think? Is this worth trying out? Any alternatives? > > I've already a personal account with them, but how do we proceed? > > Cheers, > --Sebastian > _______________________________________________ > IAEP -- It's An Education Project (not a laptop project!) > [email protected] > http://lists.sugarlabs.org/listinfo/iaep > -- Walter Bender Sugar Labs http://www.sugarlabs.org _______________________________________________ IAEP -- It's An Education Project (not a laptop project!) [email protected] http://lists.sugarlabs.org/listinfo/iaep
