>Anyone read about Citigroup blaming UPS for losing customer's
information
>for 3.9 million customers?  I have this picture of someone tossing a
>couple of tapes in a box and mailing them off without realizing how
>important they were.

That's not a fair comment. They seem to have taken reasonable
precautions:

"In the most recent incident, Citigroup executives say the box
containing the tapes was handed over to U.P.S., along with other items
for shipping, on May 2, under "special security procedures" that the
bank required of the courier. One of those special procedures, said
Citigroup's chief operations and technology officer, Debby Hopkins,
included scanning the bar code on each package, rather than scanning
only the single bar code on the shipment manifest, which is a summary
document listing all the packages being moved in one shipment"

What else would one do? Send a courier for each shipment?

Bob Shannon

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