"Howard Rifkind" <[EMAIL PROTECTED]> wrote in message
news:<[EMAIL PROTECTED]>...
> Mark,
>
> I couldn't disagree with you more...that is about ETR's and other
solutins.

We agree to disagree

>
> You and I both have very large axes to grind, you at one end and me at
the other end.

My "axe" is that people call L2, claim they have a defect, and then proceed
with "how to" questions.  They insist it's a defect, and it drags the L2
personnel away from doing what they're supposed to do - working on
problems, not education.

And that just hurts the rest of the customer community.

Thanks,
Mark Thomen
Catalog/IDCAMS/VSAM Development
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