On Mon, 25 Jan 2010 09:12:40 -0500, Rob Schramm <[email protected]> wrote:
>Radoslaw, > >I can think of 5 very good reasons.. the same five given to musicians for >not practicing: >1) there >2) is >3) no >4) good >5) reason > >I agree with you as well about the documentation. But if the doc were >available, I could glean the version information from it. Version >information is not a state secret. Just tells you if you need to >upgrade... which most vendors want anyway. > >If someone has a legitimate reason, please post it. I've been wrong >before.. will probably be wrong in the future about something else... But >I don't think version information is among the list. > <snip> There is no good reason to have wrong or obsolete information. But I can think of one good reason to not have the release information and OS compatibility information on your web site. That type of information could be considered a form of "support" and you might want to make sure the client that needs that support / information is paying their bills before giving it to them. Most ISVs may not care, but if I were running my own small software company, I might. Especially if my software didn't necessarily break with OS upgrades or I didn't have expiration date type of licensing built into the software. One vendor I deal with now requires a contract number before opening any support issues. I don't like it. Those of us in the trenches don't deal with contracts and contract numbers change when renewals come up. I can't imagine why the first level support or person opening the ticket can't just look up my company's name and determine that we are paying our bills and deserve the support. I guess they are worried that I may not be from the company I say I am from. Mark -- Mark Zelden Sr. Software and Systems Architect - z/OS Team Lead Zurich North America / Farmers Insurance Group - ZFUS G-ITO mailto:[email protected] z/OS Systems Programming expert at http://expertanswercenter.techtarget.com/ Mark's MVS Utilities: http://home.flash.net/~mzelden/mvsutil.html ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
