________________________________
From: Elardus Engelbrecht <[email protected]>
To: [email protected]
Sent: Thu, February 25, 2010 6:07:49 AM
Subject: Re: Need tool to zap core

Ed Gould wrote:

>We had a IBM PSR at the time and if found anything remotely pointing at the 
product he would refuse to work on the problem anymore (couldn't blame him 
really).

What is PSR? 

I think it is (from Acronym Finder): Product Support Representative ?
-------------------------------

Is that the correct abbreviation/meaning?
Nope its a IBM Program Service Representative . On site IBM person (at least in 
our case) to handle dumps and OS related issues.

Ed




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