> Other than that, I guess you just have to try and use common sense (which I > know is hard with >auditors) to convince them of the benefits of "return to > service" by letting IBM have this sort >of access in an outage situation or > after an outage.
Years ago I worked at the same company as Jon. We brought in SDSF, and there were audit concerns about who could do what to whom. I invited the auditors to the data center and gave them full access to SDSF including the ability to issue operator commands. I explained what we needed and why. Their finding: restrict access to those that need it. I don't know who he current auditors are, but at least some of them can be reasonable. Bob Shannon Rocket Software ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
