On Wed, Jul 20, 2011 at 10:03 AM, Edward Jaffe <[email protected]> wrote: > On 7/20/2011 7:46 AM, Jim Thomas wrote: >> >> Forgive me for asking, but is there a real reason that >> people want IBM to do their dump analysis for them ??. > > We send dumps to IBM so they can resolve bugs in their software that > negatively impact our operations. Personally, I would help analyze their > bugs if I had the source listings and the time. But, at present I have > neither. > > -- > Edward E Jaffe
We were getting bitten by overlapping datasets after defrags about once a week, so I was tasked to get traps, send in dumps, and install a test version with debugging code. Took about 15 dumps and two test versions for IBM to come up with OA03920. I had about 40 dumps after the second test version was installed and got about 20 of them in before they said stop. https://www-304.ibm.com/support/docview.wss?uid=isg1OA04540 successor to OA03920. -- Mike A Schwab, Springfield IL USA Where do Forest Rangers go to get away from it all? ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
