Hi Lizette,
We used to have a 3494 ATL. We had it for over 10 years. A couple of times, we had a tape go missing with last status of being in the gripper. Both times, we found the tape on the floor of the ATL, once bumped underneath the edge of one of the drives in the ATL and once one the floor by the robot's 'garage'. HTH, Linda ----- Original Message ----- From: "Lizette Koehler" <stars...@mindspring.com> To: IBM-MAIN@bama.ua.edu Sent: Tuesday, October 18, 2011 12:55:17 PM Subject: Help with Tape Hardware Issue TS3500 I had a hardware failure of some kind on Oct 15. Today I am missing the tape that was indicated in the messages. I looked at the ATL through the web interface and it says it is in the gripper(acc1,g1) ISMF shows the tape as VOLUME MISPLACED. Earlier it had VOLUME UNAVAILABLE. CA-1 shows SCRATCH. When a CA-1 CTSSYNC is run it gets an RC08 on this drive with the following error codes ERROR(S) SCRATCH 300761 REQUEST FAILED RC=012,RS=070,FB=00000000 CBR4195I LACS retry possible for job PRODJOB: 603 IEE763I NAME= CBRLLACS CODE= 140376 CBR4000I LACS WAIT permanent error for drive 0A0B. CBR4118I Library ATL0001 drive no longer available. IEE764I END OF CBR4195I RELATED MESSAGES *4569 CBR4196D Job PRODJOB, drive 0A0B, volser SCRTCH, error code 140376. Reply 'R' to retry or 'C' to cancel. *CBR3762E Library VTS0001 intervention required. *CBR3762E Library VTS0001 intervention required. *CBR3762E Library VTS0001 intervention required. *CBR3762E Library VTS0001 intervention required. CBR3776I Volume 300761 inaccessible in library ATL0001. *CBR3762E Library VTS0001 intervention required. *CBR3762E Library ATL0001 intervention required. CBR3751I Device 0A0B in library ATL0001 is unavailable. IEF880I 0A0B NOW OFFLINE BY OAM CBR3776I Volume 300761 inaccessible in library ATL0001. *CBR3762E Library ATL0001 intervention required. We have run the inventory a couple of times and not luck in spotting the errant tape. The Operators have opened up the ATL and manually scanned for the tape. So far it is missing in action. Any ideas where I can go next? The hardware support vendor says they did not remove any tapes when they came in and brought the drive back on line. And the only thing I know the vendor did was run an inventory and bring the A0B drive back online. Thanks Lizette ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
