Lizette: we also encountered a 'lost' tape with our 3494 ATL. In the linear frames/"hallway" where the gripper runs, there is a supporting strut/bar along the floor that parallels the gripper's drive/"tooth" track. The bar is wide enough & just high enough above the floor panels to hide a 3590 cartridge. The cartridge isn't visible unless you're looking back towards the open door ie. from the drive side of the "hallway". (Our ops guy spotted it by accident when he was leaning inside the frame to look closely at the drive status panel and caught a flash of colour from the external tape label.)
Don't know if this translates to your TS3500 but you might "cop a feel" along the floor panels to see what (other than dust bunnies) you might discover in the nooks & crannies. (The same ops guy found two more cartridges elsewhere in the 3494 by touch. We speculate that the gripper lost contact while spinning to the opposite side essentially launching the cartridge across the floor like a Frisbee.) ----------> signature = 6 lines follows <-------------- Neil Duffee, Joe SysProg, U d'Ottawa, Ottawa, Ont, Canada telephone:1 613 562 5800 x4585 fax:1 613 562 5161 mailto:NDuffee of uOttawa.ca http:/ /aix1.uottawa.ca/ ~nduffee "How *do* you plan for something like that?" Guardian Bob, Reboot "For every action, there is an equal and opposite criticism." "Systems Programming: Guilty, until proven innocent" John Norgauer 2004 > -----Original Message----- > From: Linda Mooney [mailto:lin..ls...@com...net] > Sent: October 18, 2011 16:20 > Subject: Re: Help with Tape Hardware Issue TS3500 > > [snip] 3494 ATL. [snip] a tape go missing with last status of > being in the gripper. Both times, we found the tape on the > floor of the ATL, once bumped underneath the edge of one of > the drives in the ATL and once one the floor by the robot's 'garage'. > > ----- Original Message ----- > > From: "Lizette Koehler" <star...@min...com> > To: IBM-MAIN@bama.ua.edu > Sent: Tuesday, October 18, 2011 12:55:17 PM > Subject: Help with Tape Hardware Issue TS3500 > > I had a hardware failure of some kind on Oct 15. Today I am > missing the tape that was indicated in the messages. > I looked at the ATL through the web interface and it says it > is in the gripper(acc1,g1) [snip] > > The Operators have opened up the ATL and manually scanned for the tape. [snip] > > The hardware support vendor says they did not remove any tapes [snip] ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
