This might depend on the level of support you've contracted for, but I generally see two methods for determining component id.
A. In the ETR 'dialog', you can leave compid blank and drill down through a successive series of menus to the actual product/component that you want to report the problem to. Not necessarily the component you believe to be responsible; I sometimes suspect a third party product but feel obligated to start with the thingie that actually abended, which may be--or appear to be--an IBM component. B. Paste in the compid from what you believe to be a similar APAR. I once thought this would be the most accurate designation, but I've had a case or two where a PMR was rerouted immediately to some other component id. I never researched the discrepancy. So if you have the interactive option, start with Plan A, and if you hit a dead end, switch to Plan B. OK, I stacked the deck by naming the plans A and B. If only life were intrinsically that simple. ;-) . . JO.Skip Robinson Southern California Edison Company SHARE MVS Program Co-Manager 626-302-7535 Office 323-715-0595 Mobile [EMAIL PROTECTED] IBM Mainframe Discussion List <[email protected]> wrote on 02/04/2006 01:31:29 PM: > On Fri, 3 Feb 2006 14:27:46 -0700, Paul Gilmartin <[EMAIL PROTECTED] > STORTEK.COM> wrote: > > > > DUMP uncompress > > AMA140T UNABLE TO COMPLETE OPERATION DUE TO BINDER ERROR, > FUNCTION = INCLUDE, RC=8, RSN=83000514 > > AMA113I COMPLETED DUMP REQUIREMENTS > > ********************* BOTTOM OF DATA *************************** > > > > ... Looks as if another PMR is needed. > > > I searched IBMLink for this; this looks very much like OW02423, but > shouldn't that have been fixed by z/OS 1.5? > > PMR submitted. > > BTW, how does one fill in the "Component ID" for a PMR? "AMASPZAP" > was invalid, as was "Service Aids". I copied the Component ID from > OW02423 since it's so similar, but I wonder if supplying possibly > incorrect, or merely obsolete, information is more of an hindrance > than a help. > > -- gil ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
