Could you simply ask them to give you a list of VOLSERs where the M did not appear? Then, you could look up the associated message number in SYSLOG yourself. That's really what I meant, anyway....
Brian On Thu, 23 Mar 2006 10:12:24 -0600, McKown, John <[EMAIL PROTECTED]> wrote: >> -----Original Message----- >> From: IBM Mainframe Discussion List >> [mailto:[EMAIL PROTECTED] On Behalf Of Brian Peterson >> Sent: Thursday, March 23, 2006 10:04 AM >> To: [email protected] >> Subject: Re: 3490 mount POD display problem? >> >> >> I believe there are two separate components that can issue >> the CCW command >> which causes the display on the 3490 tape drive. >> >> Allocation: 5752SC1B4 >> Open/Close/EOV: 5695DF107 >> >> Here's what I would do: Try to get specific examples of >> mounts where the >> message is missing. Were they associated with mount message IEF233A - >> that's Alocation. Were they associated with IEC501A - that's >> Open/Close/EOV. >> >> If you find that all examples the operators come up with are >> Allocation, >> open a PMR with Allocation. If Open/Close/EOV, then OCE. If >> both, then >> perhaps it might be a hardware problem. >> >> Just a suggestion - hope it helps! >> >> Brian > >Thanks. Too bad our tape operators tend to get the "deer in the head >lights" look when you try to "talk techie" to them. I cannot blame them, >tho. We are planning to eliminate the position of tape operator >completely (ATL + VTS replacing them). All the current tape operators >will be print operators only (they are "dual purpose" right now), so >nobody will be "let go" (like people were trying to get away?). > >-- >John McKown ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
