> -----Original Message-----
> From: IBM Mainframe Discussion List On Behalf Of Ed Gould
>
> On Apr 3, 2006, at 8:29 AM, Chase, John wrote:
>
> >> -----Original Message-----
> >> From: IBM Mainframe Discussion List On Behalf Of Ed Gould
> >>
> >> [ snip ]
> >> I think that some types of sysprog duties have to be hands on. Not
> >> all mind you but some.
> >
> > Name one.
>
> For example trying to deduce what is going on when a system
> is in a wait state.
This is 2006. We have telephones now.
Besides, the "Vulcan mind meld" is fictional, and didn't work with
machines anyway.
> Another example is attending a meeting
> that is unorganized and trying to get something accomplished.
Ditto.
> There is also the case where you get called from operations
> and they start asking you questions that are less than clear
> and they need an answer now.
Ditto again.
And before you retort with "We have incompetent operators", let me point
out that's a management problem, not a technical one.
-jc-
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