Your experience is completely counter to ours. Your utility power must very stable, or you have experienced some UPS installations with bad engineering designs.

We have evolved over approximately the last 15 years from a single UPS system with no generator backup covering just the main computer room to what today is a triple UPS system (any two of which are sufficient) covering the main computer facility and all workstations in the corporation, backed by stand-alone generation capacity sufficient to run the entire corporate headquarters. This system now saves our tail from downtime at least twice a month that I know of (just by observing light blinks during normal working hours) and several winters ago kept us mostly functional when we were without utility power for over a day after a major ice storm.

I can recall the days before a UPS, whenever a major electrical storm passed through it wasn't a question of if we were going down, only when. When storms came at night, I often didn't bother waiting for the phone to ring, just got up and got dressed and called to verify we were down before leaving for work. All it took was a fraction-of-a-second power outage, and it would take an hour to get all the hardware and software fully functional again, provided no permanent hardware failures were caused. Those days are thankfully long gone. The other thing we noticed was isolating mainframe and peripherals from utility power glitches significantly improved MTBF on the hardware.

We started with just UPS and no generator backup because 99% of utility outages at that time were very short. Once users grew accustomed to better availability, then eventually management saw the need to address longer outages and that capability was added when we built the current corporate headquarters building. Most of our outages are still short, but we have at least several every year that are long enough for the generator to cut in.

We have had cases where UPS failures have caused outages (including an infamous case of a backing workman, before adequate butt-guard covers were installed on a critical UPS switch), but we've never had a year where they weren't a net benefit.

It is critical that UPS and generator design be properly integrated with the building electrical system: That the UPS design support reliable automatic and manual bypass capability that will remove it from the picture before internal problems are seen downstream and to allow non disruptive maintenance; that the UPS have reasonable self-diagnostic capability and maintenance procedures so your first warning of failing batteries isn't the UPS failure when needed; That generator controls and switchover have ability to properly synchronize with utility power so non disruptive switching can be done even if the UPS is non functional. And perhaps most important, operating procedures must be clearly understood and documented to avoid outages from dumb procedural mistakes. With this configuration, regular test of generator capability is possible, because critical systems are protected by UPS should there be some problem with switchover; and at other times the generator can be used to protect from utility glitches while maintenance is done on the UPSs.

Phil Payne wrote:
I worked for  four vendors - ITEL, NAS, BASF/Comparex and Amdahl from 1978 to 
1992.  I have
never seen a situation in which the presence of a UPS actually improved matters 
- they are a
much greater source of problems than the public electricity supply.  My 
definition (below) is
the honest result of years of experience.

And I HAVE actually seen a customer executive cry.

http://www.isham-research.co.uk/dd.html



--
Joel C. Ewing, Fort Smith, AR        [EMAIL PROTECTED]

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