my organization is effectively a service provider to business fanchises operating in other countries. So for their customers, our site is the third party. We are not permitted to release customer data to anybody.
So unless a dump can be visually validated to not contain customer data it will not be released to a vendor. These days my IPCS skills are increasing, as I have to be the hands and eyes (and censor) to the vendor's problem support teams. I am getting very good at running IPCS in batch to generate selected, highly targeted, reports which can be easily verified as containing no customer data. It means that vendors problem support teams really must know what they are doing....because the ability to browse a dump just doesnt exist. Regards Bruce Hewson ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html

