I don't know what date the Sterling acquisition refers to but in the
past couple of years I was still receiving maintenance in ZAP format for
CA-1 5.2 (before it went out of support).  Thankfully it was a very
small number of SYSMODs.

-----Original Message-----
From: Russell Witt [mailto:[EMAIL PROTECTED] 
Sent: Thursday, September 14, 2006 5:35 PM
To: [email protected]
Subject: Re: Non-SMP/e packaging

Bruce,

That brings up the whole discussion of what is better for maintenance,
zaps or csect-replacements. CA-1 (and TLMS and other BrightStor
products) all switched to csect-replacements instead of zap's after the
Sterling acquisition (who acquired who is still a subject open to
discussion). With the speed and availability of the internet and email
and ftp; it really has made things much easier. It is just as easy and
safer to give a client a csect-replacement (I don't want to say
load-module replacement since we might only replace one element in a
multi-csect load-module) then to send them a zap. And with zaps you are
left with either having to have each zap to an element have a pre-req to
the previous zap to the same element or use BYPASS all the time. And
what is the difference between downloading and applying (one at a time)
a dozen zap's to get the latest version applied or downloading a single
csect-replacement that is a SUP for all the previous maintenance applied
to that csect? Doing a dozen applies seems a lot harder and prone to
error then a single apply of a csect-replacement.

Russell Witt
CA-1 Level-2 Support Manager

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