I'm attempting to order maintenance from Shopzseries for a serverpac I just installed.
Step 2 of the order process brings me to the following screen: Step 2 of 5 Report installed software Service - October 4, 2006, 11:09 Installed software reports are used with service orders to identify the products and features which are available to be serviced and to exclude service which you have already received. FMID service critical service orders require an installed software report. Upload a new report for this order Report name File name How do I create the Installed Software Report? What level of SMP/E is required? We are currently at 3.2. Note to IBM - a link to documentation describing how to create the required report would have been appreciated. Thank you, Dave O'Brien ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html

