Now, getting the Dungeon Ma...oops! Duty Manager out of bed at 3am is
entertaining, but not suggested unless you have a Sev1 that's missing its
criteria!
Alan, as an IBMer you would probably know this better than I, but
doesn't "duty manager" imply that they are on-duty, not just "on-call"
and maybe asleep?
--
Bruce A. Black
Senior Software Developer for FDR
Innovation Data Processing 973-890-7300
personal: [EMAIL PROTECTED]
sales info: [EMAIL PROTECTED]
tech support: [EMAIL PROTECTED]
web: www.innovationdp.fdr.com
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