Now I'm trying to open an etr and getting this message:
from web page:
The component ID you entered is not valid. Enter a valid component ID or,
if you cannot identify it, do one of these:
(a) leave the component ID blank and press Enter to see routing assistance
prompts;
(b) type 'unknown' in the Component ID field and press Enter to send the
item to an IBM Support Center that provides routing assistance.
or from green screen:
The component ID you entered is not valid. Enter a valid component ID or,
if you cannot identify it, do one of the
following:
Move the cursor to the Component ID field and press the Prompt key (F4) to
select from a list of component IDs contained in the online
Product
Cross-
Reference.
Leave the component ID blank and press Enter to see routing assistance
prompts.
Type 'unknown' in the Component ID field and press Enter to send the item
to
an IBM Support Center that provides routing
assistance.
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