That's normal. If you leave the field blank and hit enter you get a series of panels guiding you through the software choices until you get to the component you want to report on.
-----Original Message----- From: Robert Justice [mailto:[EMAIL PROTECTED] Sent: Wednesday, November 15, 2006 5:16 PM To: [email protected] Subject: IBMLINK again Now I'm trying to open an etr and getting this message: from web page: The component ID you entered is not valid. Enter a valid component ID or, if you cannot identify it, do one of these: (a) leave the component ID blank and press Enter to see routing assistance prompts; (b) type 'unknown' in the Component ID field and press Enter to send the item to an IBM Support Center that provides routing assistance. or from green screen: The component ID you entered is not valid. Enter a valid component ID or, if you cannot identify it, do one of the following: Move the cursor to the Component ID field and press the Prompt key (F4) to select from a list of component IDs contained in the online Product Cross- Reference. Leave the component ID blank and press Enter to see routing assistance prompts. Type 'unknown' in the Component ID field and press Enter to send the item to an IBM Support Center that provides routing assistance. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
