>We end up having problems cancelling TSO users and test batch jobs. The CANCEL 
>is accepted, but the address space cannot get any CPU to actually terminate.

In what I humourously call my mind, this is a no-brainer (not having one makes 
this easy for me).

Let'em rot!

If they're not getting enough resource to cancel, they're not getting enough to 
run!
So, they're doing nothing.
Therefore, they're NOT a problem, and not interfering with anything.

The problem comes down to the user not getting throughput/response.
But, that's akin to:
"Doctor, it hurts when I do this"!
Dr: "Well, don't do that"!

When in doubt.
PANIC!!      

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