>If a customer has "incompatible" name - *not your problem*. The person should 
>provide how to record his(her) name to standard format.

I disagree.
That is just another version of making the user conform to IT (a service), 
rather than IT conforming to the user.

One of my pet peeves is the fact that a lot of systems change my name from 
MacNeil to Macneil, and I prefer spelling my name MacNEIL, which is also 
allowed.

BTS (a bit of topic), you know longer have to say 'his(her)', 'his/her', etc.
A few years ago, an English standard of they (he/she) and their (his/her), 
they, etc. was accepted as inclusive language.
It looks odd, at first.
But, these pronouns/possessives can now be singular or plural.

.
Questions?
Concerns?
(Screems of Outrage?)  

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