Jon, what's it doing to you? I was able to log in and do a quick search in the knowledgebase without any problems (once I remembered my password, but that's another issue). Our site had a problem with them back in September where we couldn't open new issues or do other functions within their site and CA ended up rebuilding our accounts to gain us the needed access. In our case, when we would click on the button to open a new case (and I think in my case when I tried to go into knowledgebase), the website would just take me back to the main page.
Rex -----Original Message----- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Jon Brock Sent: Tuesday, January 30, 2007 1:38 PM To: [email protected] Subject: CA web site Has anyone else had trouble with CA's SupportConnect web site for the last several days? I am unable to use the Knowledge Base feature. I thought for a little while the problem was an Internet access-monitoring package we have, but now that doesn't seem to be the case. Is CA's Knowledge Base usable for the rest of you? Thanks, Jon ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
