Wow... 

I had spent about 13 years with what must be a different service provider.

It was not unheard of to have the technical support person, and in many
cases their manager as well, in front of the customers CIO to explain
themselves.

It would appear to be difficult to move beyond speculation until the right
people   speak for themselves without the insulation of an [uninformed]
interpreter.

Tom Chicklon 

-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf
Of Tom Marchant
Sent: Wednesday, February 07, 2007 9:33 AM
To: [email protected]
Subject: Re: Basic SMP/E question

On Wed, 7 Feb 2007 14:30:05 +0000, Ted MacNEIL <[EMAIL PROTECTED]> wrote:

>>You have to talk to the salesman?  Are you a company employee or d
>>you work for another service provider?
>
>Not a salesman.
>I'm the technical liasson between us an the service provider.
>I'm the 'goto' guy for all things mainframe, for our company, but
>even I don't know everything! (8-{}}

So you are an employee of the company?  In that case, I think that
if I were you I'd be asking my boss why I can't talk directly to the
people doing the work, rather than through a translator.

-- 
Tom Marchant

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