Wow... I had spent about 13 years with what must be a different service provider.
It was not unheard of to have the technical support person, and in many cases their manager as well, in front of the customers CIO to explain themselves. It would appear to be difficult to move beyond speculation until the right people speak for themselves without the insulation of an [uninformed] interpreter. Tom Chicklon -----Original Message----- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Tom Marchant Sent: Wednesday, February 07, 2007 9:33 AM To: [email protected] Subject: Re: Basic SMP/E question On Wed, 7 Feb 2007 14:30:05 +0000, Ted MacNEIL <[EMAIL PROTECTED]> wrote: >>You have to talk to the salesman? Are you a company employee or d >>you work for another service provider? > >Not a salesman. >I'm the technical liasson between us an the service provider. >I'm the 'goto' guy for all things mainframe, for our company, but >even I don't know everything! (8-{}} So you are an employee of the company? In that case, I think that if I were you I'd be asking my boss why I can't talk directly to the people doing the work, rather than through a translator. -- Tom Marchant ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html

