Obviously IBM does it, but I believe CA now also asks for monthly SCRT
(Subcapacity Reporting Tool) reports from its customers who are under
certain types of software contracts.  Thus apparently there's ISV
precedent.  Why don't you do that?  It's the same process your customer is
(likely) already following, but they'd simply add another "bcc" to the
e-mail list when they send in their monthly reports, so it's not imposing
on them extra burden (as license keys would).

Your product can cut the necessary SMF type 89 records to appear in the
report if you want.  That's ideal, actually.  Failing that, you can
reference off another product that your product depends on, such as CICS,
IMS, or DB2.

Coupled with this, please make sure you're actually delivering additional
value to your customers every year (or even perhaps every month), including
PTFs (if any, as applicable) and new functions/new releases.  That's
usually called "software subscription."  No SCRT reports, no updates -- and
that's a fair bargain for both parties.

- - - - -
Timothy Sipples
IBM Consulting Enterprise Software Architect
Specializing in Software Architectures Related to System z
Based in Tokyo, Serving IBM Japan and IBM Asia-Pacific
E-Mail: [EMAIL PROTECTED]
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