On 17 Feb 2007 21:25:28 -0800, in bit.listserv.ibm-main you wrote: >On Sat, 17 Feb 2007 22:02:15 -0600, Russell Witt wrote: > >>Just because you bought the CPC from a broker; you still have maintenance. >>Granted, there might be some companies that rely strictly on third-party >>hardware support; but not many. If you have IBM hardware support; then >again >>IBM knows what you have. This is a very big advantage to them. > > >Well, there is IBM and then there is $IBM. While the service division >might be aware of what hardware an account has on site, the accounting unit >within IBM is notorious for not having the software inventory up to date >(and probably doesn't have the hardware inventory up to date, too). > >For example, ShopzSeries can not be used by my present site for DB2 V8 >because the IBMers have not successfully updated the account's inventory >although they have been trying for many months (maybe 6 or more?). Our >site also signed a new ELA back in October that included some new software >and we have not been able to download that software from ShopzSeries to >date because the ELA's updates have not made it into the inventory. > >Don't even get me started on the invoices from IBM -- I have only been >looking at them for customers since 1985 and I have NEVER seen one be >completely correct from IBM.
Back around 1967, my boss got so enraged with the IBM billing inaccuracy that he called Tom Watson. I don't know if he got through but he did get a response and at least a temporary relief for the problem. > >So, no, don't use IBM as an example of a company with a clue how to deal >with keys. I suspect IBM does not use keys for that very reason. > ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
