On Sat, 17 Feb 2007 22:02:15 -0600, Russell Witt wrote: >Just because you bought the CPC from a broker; you still have maintenance. >Granted, there might be some companies that rely strictly on third-party >hardware support; but not many. If you have IBM hardware support; then again >IBM knows what you have. This is a very big advantage to them. Well, there is IBM and then there is $IBM. While the service division might be aware of what hardware an account has on site, the accounting unit within IBM is notorious for not having the software inventory up to date (and probably doesn't have the hardware inventory up to date, too). For example, ShopzSeries can not be used by my present site for DB2 V8 because the IBMers have not successfully updated the account's inventory although they have been trying for many months (maybe 6 or more?). Our site also signed a new ELA back in October that included some new software and we have not been able to download that software from ShopzSeries to date because the ELA's updates have not made it into the inventory. Don't even get me started on the invoices from IBM -- I have only been looking at them for customers since 1985 and I have NEVER seen one be completely correct from IBM. So, no, don't use IBM as an example of a company with a clue how to deal with keys. I suspect IBM does not use keys for that very reason. -- Tom Schmidt Madison, WI
---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
