>Even to support installing the product off hours? >If so, I am quite amazed.
The product was/is key to our environment, but only cost $5K/annum. Not worth the vendor's time/$. There are few alternatives, and if they lose us, it's not like they lose a large revenue stream. We have since switched to a work-alike product that the vendor has a self-service web-site to get a temporary key (4 days), so we can move on. If you MUST have keys, this is a better choice. - Too busy driving to stop for gas! ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html