>The model that I come across for many outsourcing companies is that having >many customers sharing the same site and infrastructure leads to a lower cost >that can be passed on to the customer.
Until (when/if) the service providers start cutting costs by getting rid of the (expensive) SME's and putting in juniors, who don't know the environment. Then mistakes become costly, and the SP does everything that can be done to ensure they are not liable. I have been on both sides of the equation. And, I could show you the scars. Outsourcing, if it works, lasts for about 2 years. Then the roof falls in, or the company falls into the trap of "what can we outsource, this year"? - Too busy driving to stop for gas! ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
