Ted, Canada, right? Must be something peculiar going on in your part of the Commonwealth.
I have seen companies from outsourced in Australia and Asia that have been happily running that way for 10 years or more. This includes Banks, Finance companies, retail stores, Telcos and Manufacturers. I have never seen an "insource" after just 2 years. Outsourcers I have dealt with pay sever penalties for mistakes that lead to missed service levels. Dumbing down the staff to the point you describe is not financially viable. Ron > > Until (when/if) the service providers start cutting costs by getting rid > of the (expensive) SME's and putting in juniors, who don't know the > environment. > Then mistakes become costly, and the SP does everything that can be done > to ensure they are not liable. > > > Outsourcing, if it works, lasts for about 2 years. > Then the roof falls in, or the company falls into the trap of "what can we > outsource, this year"? > ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
