> -----Original Message-----
> From: IBM Mainframe Discussion List 
> [mailto:[EMAIL PROTECTED] On Behalf Of Edward Jaffe
> Sent: Wednesday, April 25, 2007 2:55 PM
> To: [email protected]
> Subject: Re: z/OS 1.8 reliability question

<snip>

> 
> *They* have a culture of attempting to reproduce errors on a 
> development 
> machine with a debugger present -- a system that simply cannot find 
> subtle, timing- or location-dependent, or environmental 
> errors ... plain 
> and simple. I have seen dumps being taken on other platforms (e.g., 
> Windows). But, I have yet to find a programmer that knows how 
> read one. :-(
> 
> -- 
> Edward E Jaffe

Very true. When the "let's go to Windows!" crowd was here, we in Tech
Services were allowed to ask questions of the vendors who were going to
do the conversion and post-conversion support. One of our questions was
along the lines of: "It is 2 am and a report job just terminated with
errors. What do we do?" The answer was along the lines of: "Recompile
the application with debugging information. Now have the programmer do a
single step until the error reoccurs." Our subsequent question was
something like: "The process had run for 3 hours at full speed before
the error occurred. Do you have an estimate of how long the process
would need to run with the programmer single-stepping through it to
reach the same point in its processing?" Dead silence. 

The entire mind set of the convert-now team was that "batch" was not
needed anymore. If a report was needed, the user would simply do an "ad
hoc" request to get it. Nothing said about the fact that this doesn't
work for printing insurance policies. When we do this, we can print
thousands at a time. Again, being in insurance, there are BIG PENALITIES
for not getting things done in a timely manner.

--
John McKown
Senior Systems Programmer
HealthMarkets
Keeping the Promise of Affordable Coverage
Administrative Services Group
Information Technology

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